Campaign Management Specialist

4 - 8 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Skill required:

Marketing Operations - Campaign Management

Designation:

Campaign Management Specialist

Qualifications:

BTech/MCA/BCA

Years of Experience:

4 to 8 years

Language - Ability:

English(International) - Expert

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

  • Ability to master the current UNICA CRM environment but also learn new CRM technologies as they roll out.
  • Responsible for list extraction for different type of campaigns on UNICA platform. SQL knowledge and experience is also essential.
  • Experience with campaign creation and ability to build campaign on different automation platforms as per client’s BRD document.
  • Understanding of offers, collaterals, segment, and collateral mapping concepts.
  • Maintain campaign calendar with real time status of campaigns and go live status.
  • Ensure timely completion of tasks and requests
  • Ensure accurate reporting at required frequency
  • Risk & Issue management
  • Escalate risks as per the escalation matrix defined
  • Identify gaps and areas for improvement in execution processes and propose improvement solutions Manage team of 8-10 Campaign developers What are we looking for?
  • Experience working in campaign eco-system specially email, SMS, or direct mail channels
  • Execution experience in UNICA platform or similar marketing automation platform
  • Hands on experience on SQL to perform data extraction using relevant tools
  • Execution experience in database marketing, experience working in high pressure environments.
  • 4-8 years of experience in marketing technology and operations focusing on execution of marketing campaigns on behalf of the Client
  • Understanding of integrated marketing and customer data as it relates to targeting, segmentation, test/control design, and campaign analytics
  • Understanding of marketing operations, processes, business requirements
  • Impeccable time management and communication skills Project and Client (Brand team) management experience is a must.
  • MySQL
  • UNICA Roles and Responsibilities:
  • In this role you are required to do analysis and solving of moderately complex problems
  • May create new solutions, leveraging and, where needed, adapting existing methods and procedures
  • The person would require understanding of the strategic direction set by senior management as it relates to team goals
  • Primary upward interaction is with direct supervisor
  • May interact with peers and/or management levels at a client and/or within Accenture
  • Guidance would be provided when determining methods and procedures on new assignments
  • Decisions made by you will often impact the team in which they reside
  • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
  • Please note that this role may require you to work in rotational shifts

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