Call Center Customer Service Representative

Company Description

Sixteen Dreams is on a mission to revolutionize the e-commerce landscape in India by creating a powerhouse of brands that will excel across major industries such as consumer electronics, beauty, and food. We aim to lead the market and shape the future of e-commerce in the country. Join our dynamic team where your innovative ideas can make a significant impact and help us leave a lasting mark across the nation.

Role Description :

We’re looking for a Customer Support Executive (Caller) who can handle a high volume of customer calls, provide clear assistance, and deliver a smooth communication experience.

Salary Offered: ₹15,000 – ₹20,000 (based on interview performance)

Requirements :

• Strong English-speaking and written communication skills.
• Experience handling

  high-volume

  calls and chat queries.
• Ability to understand customer needs and respond professionally.
• Good knowledge of computer operations (typing, CRM, email, etc.).
• Prior calling or customer support experience preferred.