Call Center Customer Service Representative

Role Overview: As a Telecaller Back Office at Bengage Brand Services LLP, you will be responsible for handling inbound and outbound calls to customers and potential clients. Your main tasks will include calling customers to confirm their address for parcel delivery, following up post-delivery, maintaining data, and coordinating with courier companies for smooth delivery. Key Responsibilities: - Utilize excellent communication and persuasion skills to interact with customers effectively. - Call customers to verify their address for parcel delivery. - Follow up with customers post-delivery to confirm receipt of the parcel. - Maintain data accurately and efficiently. - Coordinate with courier companies to ensure seamless delivery process. Qualifications: - Minimum Graduate with 2-3 years of relevant experience. Additional Company Details: Bengage Brand Services LLP is a dynamic organization located at 2D5, Gundecha Onclave, Khairani Road, Sakinaka, Andheri East Mumbai 400072.,