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Total Shape
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Call Center Agent

Call Center Agent

Total Shape

0 - 3 years

2 - 5 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:1 month ago| Platform:

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Skills Required

Training Outbound Basic Social media UPS Customer service Fact CRM Call Center Agent

Work Mode

Work from Office

Job Type

Full Time

Job Description

Location: Work From Home (Remote) Key Responsibilities: Answer incoming calls and respond to customer queries Make outbound calls for follow-ups or customer outreach Provide accurate information and resolve issues efficiently Maintain clear records of customer interactions Follow scripts and company procedures where required Ideal Profile Requirements: Prior experience in a call center or customer service role is preferred Clear and confident English communication skills (spoken and written) Ability to handle high call volumes with professionalism Basic computer skills and familiarity with CRM systems are a plus Quiet work environment and reliable internet connection Whats on Offer? Work alongside & learn from best in class talent Flexible working options Opportunity to make a positive impact

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Call Center Agent