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Muthoot Finance
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Call Center Agent

Call Center Agent

Muthoot Finance

0 - 1 years

1 - 2 Lacs

lingarajapuram bengaluru/bangalore

Posted:23 hours ago| Platform: Apna logo

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Skills Required

resolve crm communication efficiency data service support

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Answer a high volume of inbound calls and make outbound calls in a professional manner. Address customer inquiries, resolve complaints, and troubleshoot problems with products or services. Document all customer interactions accurately in the computer system (CRM/Dialer). Follow communication guidelines and company procedures for handling calls. Meet daily performance goals for efficiency and customer satisfaction. Escalate complex issues to the appropriate supervisor or department when necessary. Requirements: Any Degree from the recognised university Excellent verbal communication and active listening skills. Proficiency with computers and data entry. Ability to remain calm and professional in stressful situations. Strong customer service and problem-solving skills. Interested Candidates kindly Contact HR via whatsapp 9902645457 or email resumestap@muthootgroup.com

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Muthoot Finance

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