We are seeking a highly motivated and customer-focused Call Center Agent to join our team! As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service via phone, email, or chat. Key Responsibilities: 1. Answer customer calls and respond to inquiries in a timely and professional manner 2. Resolve customer complaints and issues efficiently and effectively 3. Provide product information and answer customer queries 4. Process orders, payments, and other transactions 5. Maintain accurate records of customer interactions 6. Meet performance metrics, such as first call resolution and customer satisfaction 7. Collaborate with team members to achieve customer service goals Requirements: 1. Excellent communication and interpersonal skills 2. Strong customer service and problem-solving skills 3. Ability to work in a fast-paced environment and handle multiple calls 4. Basic computer skills and familiarity with CRM software 5. Ability to adapt to new processes and procedures 6. Strong attention to detail and accuracy Preferred Qualifications: 1. Previous experience in a call center or customer service role 2. Strong typing skills and ability to multitask 3. Familiarity with call center software and technology What We Offer: 1. Competitive salary and benefits package 2. Ongoing training and development opportunities 3. Opportunity to work with a dynamic and supportive team 4. Career growth and advancement opportunities Performance Metrics: 1. First Call Resolution (FCR) 2. Customer Satisfaction (CSAT) 3. Average Handling Time (AHT) 4. Call Quality Working Hours: 1. Flexible hours (morning, afternoon, evening shifts) 2. Weekend shifts may be required Job Type: फ़ुल-टाइम Pay: ₹4,787.12 - ₹7,316.93 per day Benefits: हेल्थ इंश्योरेंस Work Location: In person
We are seeking a highly motivated and customer-focused Call Center Agent to join our team! As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service via phone, email, or chat. Key Responsibilities: 1. Answer customer calls and respond to inquiries in a timely and professional manner 2. Resolve customer complaints and issues efficiently and effectively 3. Provide product information and answer customer queries 4. Process orders, payments, and other transactions 5. Maintain accurate records of customer interactions 6. Meet performance metrics, such as first call resolution and customer satisfaction 7. Collaborate with team members to achieve customer service goals Requirements: 1. Excellent communication and interpersonal skills 2. Strong customer service and problem-solving skills 3. Ability to work in a fast-paced environment and handle multiple calls 4. Basic computer skills and familiarity with CRM software 5. Ability to adapt to new processes and procedures 6. Strong attention to detail and accuracy Preferred Qualifications: 1. Previous experience in a call center or customer service role 2. Strong typing skills and ability to multitask 3. Familiarity with call center software and technology What We Offer: 1. Competitive salary and benefits package 2. Ongoing training and development opportunities 3. Opportunity to work with a dynamic and supportive team 4. Career growth and advancement opportunities Performance Metrics: 1. First Call Resolution (FCR) 2. Customer Satisfaction (CSAT) 3. Average Handling Time (AHT) 4. Call Quality Working Hours: 1. Flexible hours (morning, afternoon, evening shifts) 2. Weekend shifts may be required Job Type: फ़ुल-टाइम Pay: ₹4,787.12 - ₹7,316.93 per day Benefits: हेल्थ इंश्योरेंस Work Location: In person
Location: Remote Job We are committed to building a diverse team and strongly encourage applications from women! Must have: Experience working with Project Management Tools – Asana, Monday.com, Trello, Etc. About the Role: We are seeking a dynamic and organized Executive Assistant to support the day-to-day activities of two co-owners. This individual will act as a mutual assistant for both owners, managing schedules, coordinating tasks, and ensuring operations run smoothly. The ideal candidate is tech-savvy, detail-oriented, and proactive in following up on tasks and commitments. Key Responsibilities: Administrative Support: Manage schedules, appointments, reminders, and meetings for both co-owners. Handle correspondence via group chats (WhatsApp, Asana) and ensure tasks/projects are on track. Take meeting notes, summarize discussions, and provide actionable follow-ups. Operational Management: Assist in managing payslips, employee leave records, and balance cards. Send out salaries and follow up with accountants on financial tasks and bookkeeping updates. Maintain portals and ensure timely bill payments, including renewals for domains and hosting (e.g., GoDaddy). Event and Task Coordination: Arrange team parties and coordinate food deliveries. Follow up on tasks to ensure deadlines are met and priorities are clear. IT and Technical Assistance: Provide basic support with email setups and handle basicIT-related queries. Update websites (WordPress) and handle minor QuickBooks bookkeeping tasks. Assist with domain and hosting renewals and other technical responsibilities. Professional Communication: Write professional emails and communicate effectively with stakeholders. Maintain high standards of professionalism and discretion in all correspondence. Required Skills and Qualifications: Education: Bachelor’s degree (preferred). Technical Proficiency: Experience with tools like WordPress, QuickBooks, Asana, and basic knowledge platforms like GoDaddy. Organizational Skills: Excellent multitasking abilities with a focus on details and follow-ups. Communication: Strong written and verbal skills, including the ability to draft professional emails. Bookkeeping Knowledge: Basic understanding of bookkeeping and financial management. Proactive Mindset: Takes initiative and stays on top of tasks for both owners. Why Join Us? You’ll be part of a small but fast-paced team that values collaboration, innovation, and efficiency. If you’re someone who enjoys staying organized and thrives in a multitasking environment, we’d love to hear from you. Job Type: फ़ुल-टाइम Pay: ₹600,000.00 - ₹900,000.00 per year Benefits: हेल्थ इंश्योरेंस Work Location: In person
Location: Remote Job We are committed to building a diverse team and strongly encourage applications from women! Must have: Experience working with Project Management Tools – Asana, Monday.com, Trello, Etc. About the Role: We are seeking a dynamic and organized Executive Assistant to support the day-to-day activities of two co-owners. This individual will act as a mutual assistant for both owners, managing schedules, coordinating tasks, and ensuring operations run smoothly. The ideal candidate is tech-savvy, detail-oriented, and proactive in following up on tasks and commitments. Key Responsibilities: Administrative Support: Manage schedules, appointments, reminders, and meetings for both co-owners. Handle correspondence via group chats (WhatsApp, Asana) and ensure tasks/projects are on track. Take meeting notes, summarize discussions, and provide actionable follow-ups. Operational Management: Assist in managing payslips, employee leave records, and balance cards. Send out salaries and follow up with accountants on financial tasks and bookkeeping updates. Maintain portals and ensure timely bill payments, including renewals for domains and hosting (e.g., GoDaddy). Event and Task Coordination: Arrange team parties and coordinate food deliveries. Follow up on tasks to ensure deadlines are met and priorities are clear. IT and Technical Assistance: Provide basic support with email setups and handle basicIT-related queries. Update websites (WordPress) and handle minor QuickBooks bookkeeping tasks. Assist with domain and hosting renewals and other technical responsibilities. Professional Communication: Write professional emails and communicate effectively with stakeholders. Maintain high standards of professionalism and discretion in all correspondence. Required Skills and Qualifications: Education: Bachelor’s degree (preferred). Technical Proficiency: Experience with tools like WordPress, QuickBooks, Asana, and basic knowledge platforms like GoDaddy. Organizational Skills: Excellent multitasking abilities with a focus on details and follow-ups. Communication: Strong written and verbal skills, including the ability to draft professional emails. Bookkeeping Knowledge: Basic understanding of bookkeeping and financial management. Proactive Mindset: Takes initiative and stays on top of tasks for both owners. Why Join Us? You’ll be part of a small but fast-paced team that values collaboration, innovation, and efficiency. If you’re someone who enjoys staying organized and thrives in a multitasking environment, we’d love to hear from you. Job Type: फ़ुल-टाइम Pay: ₹600,000.00 - ₹900,000.00 per year Benefits: हेल्थ इंश्योरेंस Work Location: In person
Location: Remote Job We seek passionate, professional, and ambitious International Relations&Geopolitics Researchers to join our team. As a researcher, you will collect, analyze, and write dissertation reports on these subjects. Skills Research & Analysis, Report Writing, Trend Monitoring, Risk Assessment, Crisis Response. Responsibilities A. Collect and organize the latest information and data on International Relations and Geopolitics. B. Conduct in-depth analysis and produce high-quality thesis reports for organizational projects. C. Stay updated on global political developments and offer strategic advice to organizations. D. Ability to interpret even subtle or complex messages clearly by making a concrete analysis. E. In the foundation of research &analysis, develop comprehensive reports independently and meet deadlines. Requirements A. Indian citizenship first. B. Bachelor's degree or higher in international relations, geopolitics, or related field. C. Deep understanding and strong interest in international relations and geopolitics. E. Excellent analytical and research skills with the ability to work independently. F. Fluent English written and oral communication skills: Proficiency in additional languages is advantageous. G. Experience:1-3 years in relevant fields. H. Good communication skills, active involvement in new or challenging projects, excellent ability to handle multiple tasks independently and effectively under time pressure. Remuneration Compensation will be commensurate with experience and the quality of the assigned projects(Ranging from $50to $200 or above). Benefits After becoming a regular employee, you will get a mobile phone provided by the company, and you will have the opportunity to take two paid global vacations every year. Job Type: फ़ुल-टाइम Pay: ₹400,000.00 - ₹500,000.00 per year Benefits: हेल्थ इंश्योरेंस Work Location: In person
We're seeking a highly organized and experienced Executive Assistant to support our CEO. You'll provide administrative support, manage schedules, and ensure seamless day-to-day operations. Key Responsibilities: - Manage CEO's schedule and calendar - Handle email, correspondence, and communications - Prepare meeting materials and presentations - Coordinate travel arrangements - Provide general administrative support Requirements: - Experience as an Executive Assistant or similar role - Excellent organizational and communication skills - Ability to maintain confidentiality - Proficiency in Microsoft Office and other productivity tools Job Type: Part-time Pay: ₹15,147.72 - ₹52,743.62 per month Benefits: Health insurance Work Location: In person
We're seeking a highly organized and experienced Executive Assistant to support our CEO. You'll provide administrative support, manage schedules, and ensure seamless day-to-day operations. Key Responsibilities: - Manage CEO's schedule and calendar - Handle email, correspondence, and communications - Prepare meeting materials and presentations - Coordinate travel arrangements - Provide general administrative support Requirements: - Experience as an Executive Assistant or similar role - Excellent organizational and communication skills - Ability to maintain confidentiality - Proficiency in Microsoft Office and other productivity tools Job Type: Part-time Pay: ₹15,147.72 - ₹52,743.62 per month Benefits: Health insurance Work Location: In person
As a Call Center Agent at our company, you will play a crucial role in delivering exceptional customer service through phone, email, or chat. Your responsibilities will include: - Answering customer calls promptly and professionally - Resolving customer complaints and issues efficiently - Providing accurate product information and addressing customer queries - Maintaining detailed records of customer interactions - Meeting performance metrics like first call resolution and customer satisfaction - Collaborating with team members to achieve service goals To excel in this role, you should possess: - Excellent communication and interpersonal skills - Strong problem-solving abilities and customer service orientation - Capability to work in a fast-paced environment and manage multiple calls - Basic computer proficiency and familiarity with CRM software - Willingness to adapt to new processes and procedures - High attention to detail and accuracy Preferred qualifications for this position include: - Prior experience in call center or customer service roles - Proficiency in typing and multitasking - Familiarity with call center software and technology In addition to a competitive salary and benefits package, we offer ongoing training, career growth opportunities, and a supportive team environment.,