Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Call Center Agent

Relyon information Technologies

1 - 5 years

0 Lacs

hyderabad telangana

Posted:1 week ago| Platform: Shine logo

Apply

Skills Required

interpersonal skills customer service orientation computer proficiency adaptability typing call center technology excellent communication problemsolving abilities crm software attention to detail multitasking call center software

Work Mode

On-site

Job Type

Full Time

Job Description

As a Call Center Agent at our company, you will play a crucial role in delivering exceptional customer service through phone, email, or chat. Your responsibilities will include: - Answering customer calls promptly and professionally - Resolving customer complaints and issues efficiently - Providing accurate product information and addressing customer queries - Maintaining detailed records of customer interactions - Meeting performance metrics like first call resolution and customer satisfaction - Collaborating with team members to achieve service goals To excel in this role, you should possess: - Excellent communication and interpersonal skills - Strong problem-solving abilities and customer service orientation - Capability to work in a fast-paced environment and manage multiple calls - Basic computer proficiency and familiarity with CRM software - Willingness to adapt to new processes and procedures - High attention to detail and accuracy Preferred qualifications for this position include: - Prior experience in call center or customer service roles - Proficiency in typing and multitasking - Familiarity with call center software and technology In addition to a competitive salary and benefits package, we offer ongoing training, career growth opportunities, and a supportive team environment.,

More Jobs at Relyon information Technologies

Call Center Agent

Hyderabad, Telangana

Experience: Not specified

INR 0 - 0 Lacs

Call Center Agent

Hyderābād

Experience: Not specified

Salary: Not disclosed

Executive Assistant to (CEO)

Delhi, Delhi

Experience: Not specified

INR 6 - 9 Lacs

Executive Assistant to (CEO)

Delhi

Experience: Not specified

INR 6 - 9 Lacs

Risk Analyst

Delhi

1.0 - 3.0 yrs

INR 4 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Relyon information Technologies

Login to

Please Verify Your Phone or Email

Confirm Action

Call Center Agent