Posted:4 hours ago|
Platform:
On-site
Full Time
A Call Center Agent handles inbound and outbound customer calls to provide support, resolve inquiries, and promote products or services. Their primary duties include answering calls professionally, listening to customer concerns, providing accurate information on products/services, processing orders or forms, and resolving complaints using available resources. Agents also document all interactions in CRM systems, escalate complex issues to supervisors, follow up on calls as needed, and upsell opportunities to meet performance targets. Key responsibilities involve active listening to confirm details, diffusing upset customers, routing calls appropriately, recognizing trends in customer feedback, and maintaining call logs/reports for analysis. They ensure compliance with company policies, build positive customer relationships, and contribute to high customer satisfaction scores through efficient service.
Job Types: Full-time, Permanent, Fresher
Pay: ₹9,299.41 - ₹32,614.14 per month
Benefits:
Work Location: In person
AGS HEALTH PRIVATE LIMITED
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Experience: Not specified
1.11588 - 3.91368 Lacs P.A.
haryana
Salary: Not disclosed
Experience: Not specified
1.92 - 2.52 Lacs P.A.
kukatpally, hyderabad region
Experience: Not specified
1.56 - 2.52 Lacs P.A.
2.0 - 4.0 Lacs P.A.
hyderābād
Experience: Not specified
2.5 - 3.72 Lacs P.A.
hyderabad, telangana
Experience: Not specified
2.5 - 3.72 Lacs P.A.
barrackpur, kolkata/calcutta region
Experience: Not specified
1.32 - 1.44 Lacs P.A.
himayatnagar, hyderabad
Experience: Not specified
1.44 - 1.92 Lacs P.A.
Experience: Not specified
2.4 - 4.2 Lacs P.A.
