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For Employers

Call Center Agent

Indiyaa Distribution Network LLP

0 years

1 Lacs

bicholi mardana indore madhya pradesh

Posted:1 week ago| Platform: SimplyHired logo

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Skills Required

english 12th pass bachelor's degree computer skills in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:

We are looking for energetic and customer-focused Call Center Executives to join our growing BPO team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer queries efficiently.

Key Responsibilities:

Handle inbound and outbound customer calls professionally.
Provide accurate information and resolve customer issues on time.
Maintain detailed call records and update CRM systems.
Follow up on customer inquiries to ensure satisfaction.
Meet daily/weekly call targets and quality standards.
Escalate complex issues to senior team members when necessary.

Requirements:

Minimum qualification: 12th pass or Graduate.
Excellent verbal and written communication skills (English / Hindi / Regional language).
Good listening, problem-solving, and multitasking skills.
Basic computer knowledge.
Prior experience in BPO/Call Center is a plus, but freshers are welcome.

Perks & Benefits:

Attractive incentives & performance bonuses.
Paid training and skill development programs.
Friendly and supportive work environment.
Opportunities for career growth.

Job Types: Full-time, Fresher

Pay: ₹13,000.00 - ₹15,000.00 per month

Benefits:

Provident Fund

Work Location: In person

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