In this role at Maxtech Data House Private Limited, located in Noida, UP, India, you will primarily be responsible for handling a high volume of inbound calls from customers across the United States in a professional and courteous manner. Your key responsibilities will include: - Answering customer calls which involve general questions about their current products, coverage amounts, and differences between products. - Reviewing customer accounts, addressing inquiries, and offering upsell or cross-sell opportunities based on the programs they are currently enrolled in. - Handling customer calls where they request to cancel services, and attempting to save the customer by convincing them to continue their services. As a qualified candidate, you should possess a Bachelor's Degree. This is a full-time position based in India.,

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