The primary role of the Customer Service Representative (Inbound Sales) supporting our account is to handle a high volume of calls in a professional and courteous manner. Calls come from a variety of sources and customers from across the United States. Customer calls consist of general questions regarding their current products, coverage amounts, and differences between their products. Agents are expected to review the account, answer the customer's questions, and to upsell or cross-sell the customer based on the programs they are currently enrolled in. Customer calls also consist of requests to cancel their services, and the expectation is that our Agents will attempt to save the customer and continue their services. The ideal candidate should have a Bachelor's Degree and be available for a full-time schedule. The primary location for this position is India under the organization Maxtech Data House Private Limited.,

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