Business Solution Architect - Salesforce

Business Solution Architect

Salesforce

Responsibilities

• Analyze and translate business requirements into Salesforce data models, workflows, and functional specifications
• Partner with cross-functional teams to define, implement, and optimize Sales (Lead-to-Cash) and Service process workflows
• Lead data migration efforts, including legacy system data validation, deduplication, and mapping to the DX Salesforce platform
• Implement and support Salesforce Sales Cloud, Service Cloud, CPQ, and Billing in alignment with business needs
• Collaborate with global teams across the USA, New Zealand, India, and Europe to ensure seamless implementation and system integration
• Support and enhance system integration with Oracle ERP modules, middleware, and ETL tools
• Define and document data governance standards while ensuring high-quality data management practices
• Troubleshoot, monitor, and resolve issues related to system performance and integrations
• Drive end-to-end testing and validation to ensure functionality and accuracy across customized Salesforce solutions
• Provide documentation, training, and user support for deployed systems
• Act as a liaison between stakeholders, IT teams, and vendors to ensure alignment and delivery of project goals
  

Requirements

• 10-16 years of professional experience in Salesforce architecture, business processes, and technology solutions
• Knowledge of Salesforce platforms, particularly Sales Cloud, Service Cloud, CPQ, and Billing
• Experience in data migration methodologies, including deduplication, mapping, and validation
• Background in integrating Salesforce with Oracle ERP modules, middleware platforms, or ETL tools
• Skills in Lead-to-Cash, Service, Order Management, and Contract Management workflows
• Proficiency in system integration and understanding of end-to-end data flow
• Capability to analyze, document, and optimize complex business processes
• Showcase of project management and collaboration skills across globally distributed teams
• Familiarity with Agile and Waterfall project methodologies
  

Nice to have

• Understanding of Oracle ERP modules beyond the core scope of integration
• Expertise in advanced ETL tools or middleware technologies
• Exposure to multi-cloud integrations with other platforms or technology ecosystems
• Flexibility to adapt to rapidly changing priorities and environments