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Business Process Analyst - ERP Claims & Returns

Business Process Analyst - ERP Claims & Returns

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Mercedes Benz

1 - 4 years

3 - 7 Lacs

bengaluru

Posted:1 week ago| Platform:

Apply

Skills Required

erp claims confluence supply chain test management logistics process optimization research r test management tools automotive engineering design agile methodologies scrum agile automotive design system jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview:

We are seeking a detail-oriented and collaborative Business Process Analyst to support the Outbound, Claims, and Returns processes within our Enterprise Logistics Application deployed across Europe and Dubai. This role involves analyzing and designing system processes based on business requirements, executing and documenting tests, and working closely with IT teams, business stakeholders, and supply chain experts. The analyst will be an integral part of a cross-functional, international scrum team, contributing to agile delivery and process optimization.

Key Responsibilities:

Analyze and design system processes based on business requirements.
Execute and document functional and integration tests.
Collaborate with IT teams, business stakeholders, and supply chain experts.
Support the scrum team with process knowledge and requirement clarification.
Participate in agile ceremonies including Iteration Planning, Reviews, and Retrospectives.

Required Qualifications:

Experience in logistics and supply chain processes, particularly outbound, claims, and returns.
Strong analytical and documentation skills.
Experience with agile methodologies such as Scrum and SAFe.
Familiarity with Jira, Confluence, and test management tools.
Advanced English proficiency: German language skills are a plus.

Preferred Personal Attributes:

Excellent communication and collaboration skills.
Ability to work in cross-functional and international teams.
High level of initiative and self-management.
Detail-oriented and reliable.
Willingness to travel for onsite engagements (a few weeks as needed).

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Business Process Analyst - ERP Claims & Returns