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Business Process Analyst

Business Process Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Astound Digital

3 - 5 years

2 - 6 Lacs

ahmedabad

Posted:-1 days ago| Platform:

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Skills Required

automation business transformation operational excellence process improvement analytical visio continuous improvement monitoring process management salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lead discovery sessions with stakeholders
to capture business requirements, pain points, and improvement opportunities.
Map, analyze, and design / redesign business processes
to align organizational strategy, compliance requirements and best practices.
Define business requirements and functional specifications
for technology solutions that support process improvements and automation.
Act as a bridge
between business teams, technology teams, and leadership to ensure alignment and feasibility.
Develop and maintain clear and comprehensive documentation
(SOPs, policies, process manuals) in line with governance requirements.
Facilitate workshops and training sessions
to embed process changes into daily operations and drive adoption.
Mentor junior analysts
and share knowledge of methodologies, tools, and standards.
Contribute to governance frameworks
for process management, ensuring compliance with documentation standards and monitoring process KPIs.
Identify automation and digitization opportunities
to reduce manual work and improve efficiency.
Provide post-implementation support
for released solutions, initiatives, and processes, acting as the primary point of contact for process-related inquiries within assigned projects.

Your skills and qualifications

3-5 years of experience in business process analysis, business transformation, or related roles.
Strong business acumen and good understanding of core enterprise processes (O2C, R2R, H2R).
Proven ability to work independently on complex cross-functional process improvement initiatives, taking ownership of deliverables and driving outcomes with limited guidance.
Strong knowledge of BPM methodologies and process optimization techniques.
Proficiency with process modeling and collaboration tools (e.g., Visio, Lucidchart, BPMN, Jira, Confluence).
Familiarity with using Salesforce products.
Experience writing business and functional requirements for system enhancements.
Strong analytical and problem-solving skills, with the ability to translate complexity into actionable solutions.
Excellent stakeholder management and facilitation skills across all levels of the organization.
Comfortable working in a fast-paced, dynamic environment with changing priorities.
Advanced written and spoken English communication skills.

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Business Process Analyst