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NTT DATA, Inc.
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Business Operations Senior Associate

Business Operations Senior Associate

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

NTT DATA, Inc.

2 - 7 years

2 - 6 Lacs

gurugram

Posted:4 days ago| Platform:

Apply

Skills Required

sap order management ms outlook master data management saleforcecom com field service customer service presentation skills process improvement sales itil certified salesforce servicenow scrum agile business operations agile methodology

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions.

Business Support Team

Job Responsibilities:

Resource who has elementary process/business knowledge and/or experience with Order-to-Cash processes
Responsible for low complexity account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
Someone with analytical bent of mind who can work on providing continuous improvement ideas
Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process

Technical Skills

Working knowledge of MS office suite (MS Excel, MS outlook etc)
Ability to use computer systems effectively
Experience with SAP and Saleforce.com will be an added advantage

Functional Skills

Graduate/masters in finance with 2 years of experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR, Order management and master data management will be preferred
Candidate who has understanding of Order-to-Cash process
Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
6 months to 2 years of Operations or Back-office Support Services background is preferred
Strong communication (verbal and written) & analytical skills and the ability to understand business process

Management Skills

Self-managed individual who can effectively follow the established process and ensure quality of deliverables and optimize results
Flexible to business requirements
Coordinate with internal resources and stakeholders for the flawless execution of work
Effectively communicating your insights and plans to cross-functional team members and management
Monitoring deliverables and ensuring timely completion of change requests/requirements
Maintaining SLAs and resolving issues within SLA

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Business Operations Senior Associate