Business Operations Senior Associate

As an Accounting/Finance Resource at NTT DATA, your role will be to support the Account Operations Team in Contract Management, Account Governance, and Business Process Compliance activities. Your primary objective will be to enable Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/compliance/awareness, providing proactive insights, and supporting actions related to org-wide initiatives. You will be responsible for low complexity account operations tracking, process compliance activities, and repeatable administrative actions with minimal coordination. Your role will involve working closely with different teams like resource management, revenue, and finance to ensure a smooth month, quarter, and year-end closing process. Key Responsibilities: - Utilize your elementary process/business knowledge and/or experience with Order-to-Cash processes - Work on providing continuous improvement ideas with an analytical mindset - Track account operations, ensure process compliance, and perform repeatable administrative actions - Collaborate with different teams to ensure smooth month, quarter, and year-end closing processes Qualifications Required: - Graduation/masters in finance with at least 2 years of experience in process areas like Project/Time, Contracts/Invoicing/AR, Order management, or master data management - Understanding of Order-to-Cash process - Experience in conducting UAT and securing sign-offs for new requirements - 6 months to 2 years of Operations or Back-office Support Services background preferred - Strong communication (verbal and written) & analytical skills - Ability to effectively follow established processes, optimize results, and ensure quality of deliverables - Flexible to business requirements and able to coordinate with internal resources and stakeholders - Experience in monitoring deliverables, ensuring timely completion of change requests/requirements, and maintaining SLAs Technical Skills: - Working knowledge of MS Office suite, especially MS Excel and MS Outlook - Ability to use computer systems effectively - Experience with SAP and Saleforce.com will be an added advantage Functional Skills: - Understanding of business process and ability to work on continuous improvement ideas - Strong communication and analytical skills - Ability to understand and work on Order-to-Cash processes By joining NTT DATA, you will be part of a global services company with a strong focus on enabling client growth and success through innovative solutions and effective coordination between teams.,