Business Operations Lead

4 - 9 years

3 - 6 Lacs

Posted:16 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Oversee day-to-day business operations and ensure smooth service delivery
  • Coordinate with internal teams (sales, tech, support) and external clients
  • Handle customer communications, escalations, and issue resolution
  • Track and report operational and team performance metrics
  • Support HR operations including basic admin
  • Monitor SLA adherence and ensure continuous process improvement
  • Report directly to senior leadership

Preferred candidate profile

  • 2+ years experience as a team lead
  • Strong delivery and operations management experience
  • Excellent communication and stakeholder management skills
  • HR coordination and team supervision
  • Experience with Excel/Google Sheets, dashboards, reports, CRM
  • Proactive, hands-on approach with strong ownership mindset
  • Cross functional experience in Pre Sales, Sales, Delivery, Support
  • Must be willing to go the extra mile

More Jobs at Medialogic Solutions Pvt. Ltf.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

Chennai, Tamil Nadu, India