"Business Operations Head"

Job Title:

Business Operations Manager

Job Summary:

We are seeking a highly organized and proactive Business Operations Manager to oversee day-to-day operations, ensure smooth business functioning, and drive growth. The candidate will be responsible for managing stock inventory, handling client orders, ensuring accurate dispatch, maintaining customer satisfaction, and managing employees under their supervision. This role also involves engaging with clients to generate business, coordinating government-related work, and assisting in strategic decision-making as a business head.

Key Responsibilities:

• Inventory Management:
• Monitor and maintain optimal stock levels.
• Ensure accurate stock records and timely procurement of materials.
• Conduct periodic audits to prevent discrepancies.

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• Order & Dispatch Management:
• Process and manage client orders efficiently.
• Ensure correct and timely dispatch of products to clients.
• Coordinate with logistics to minimize delays and errors.

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• Client Relations & Business Development:
• Build and maintain strong relationships with clients.
• Generate business opportunities through regular client interaction.
• Address client concerns promptly to ensure satisfaction and retention.

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• Leadership & Team Management:
• Manage and guide employees under your supervision.
• Assign tasks, monitor performance, and ensure productivity.
• Maintain a positive and motivating work environment.

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• Customer Service:
• Handle customer queries and complaints effectively.
• Ensure seamless after-sales support and service.

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• Government & Compliance Work:
• Handle government-related documentation and approvals.
• Ensure the business complies with relevant regulations and policies.

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• Business Head Duties:
• Assist in strategic planning and execution of business goals.
• Oversee operational efficiency and report to top management.
• Ensure the overall growth and profitability of the business.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Management, or related field (preferred).
• Proven experience in operations, inventory management, or a similar role.
• Strong leadership, communication, and problem-solving skills.
• Ability to handle multiple tasks and work under pressure.
• Knowledge of government procedures and compliance (added advantage).
• Proficiency in MS Office and inventory management software.

Job Types: Full-time, Permanent

Pay: From ₹25,000.00 per month

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person