Business Operations Associate

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Thrivedge Edutech

0 - 3 years

3 - 4 Lacs

bengaluru mumbai (all areas)

Posted:7 hours ago| Platform:

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Skills Required

communication skills kyc onboarding kyc document verification kyc verification client onboarding coordination business operations follow ups stakeholder management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

1. Merchant KYC & Compliance

Manage the end-to-end KYC and onboarding process for merchants, ensuring full compliance with regulatory standards.
Coordinate with merchants to collect and verify necessary documentation in a professional and timely manner, with diligent follow-ups.
Validate business documents to mitigate risks related to fraud and financial non-compliance.
Collaborate with internal compliance teams to implement policy updates in accordance with RBI guidelines and other applicable financial regulations.

2. Payment Gateway Operations & Issue Resolution

Serve as the first point of contact for merchants experiencing issues related to payment gateway integration and operations.
Liaise with technical teams to resolve transaction failures, chargebacks, disputes, and settlement-related delays efficiently.
Work closely with banking and financial partners to ensure smooth and uninterrupted payment processing.

Preferred candidate profile

More Jobs at Thrivedge Edutech

Business Operations Associate

bengaluru, mumbai (all areas)

Experience: Not specified

INR 3 - 4 Lacs

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Business Operations Associate