Thrivedge Edutech

Role & responsibilities : 1. Merchant KYC & Compliance Manage the end-to-end KYC and onboarding process for merchants, ensuring full compliance with regulatory standards. Coordinate with merchants to collect and verify necessary documentation in a professional and timely manner, with diligent follow-ups. Validate business documents to mitigate risks related to fraud and financial non-compliance. Collaborate with internal compliance teams to implement policy updates in accordance with RBI guidelines and other applicable financial regulations. 2. Payment Gateway Operations & Issue Resolution Serve as the first point of contact for merchants experiencing issues related to payment gateway integration and operations. Liaise with technical teams to resolve transaction failures, chargebacks, disputes, and settlement-related delays efficiently. Work closely with banking and financial partners to ensure smooth and uninterrupted payment processing. Preferred candidate profile : Candidates with experience in Fintech start-ups, Payment Gateways, Banking, NBFCs, Risk & Compliance, or Payment Operations are encouraged to apply. Freshers with great communication skills are encouraged to apply.