Business & Operation Manager

Location: Kottayam, Kerala (Preferred)

Job Type: Full-Time

Experience: 0 - 2 Years Experience

Industry: SaaS / Local Business Services / Digital Marketplace

Company Description

GrabToGo aims to digitally empower local businesses with a seamless online platform in Kottayam to showcase their products and services. This enables digital reach, customer engagement, and business growth with minimal technical overhead.

Role Description

We’re looking for a highly organized and proactive Business & Operation Analyst to oversee and streamline the daily functions of our growing company. You’ll be the backbone of our operations—managing internal processes, coordinating with teams, and supporting strategic planning. Your goal is to ensure smooth business execution and contribute to our mission of empowering local businesses through digital transformation.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field
• Experience in the tech or e-commerce industry is a plus
• Oversee and optimize daily business operations across departments
• Coordinate onboarding of new businesses on the platform
• Work with sales, marketing, and support teams to improve efficiency
• Maintain and track project timelines and deliverables
• Lead weekly planning and review meetings
• Manage vendor relations and procurement where needed
• Prepare performance and operational reports
• Ensure SOPs are followed and updated
• Identify and solve operational bottlenecks

Requirements:

• Assist in planning onboarding campaigns, business development staffing schedules, and task tracking
• Manage internal tools like CRM platforms (Zoho One)
• Previous experience in operations, project coordination, or business management is a plus
• Strong organizational and multitasking skills
• Excellent communication and people skills
• Ability to adapt in a fast-moving environment
• Startup or digital product experience is a plus.

Salary & Compensation:

• Competitive salary based on experience (2,40,000 - 3,60,000 CTC )
• Travel allowance (if required for field visits)