Business Hub Expert – Lead to Cash and Service

Purpose of the Job:

The incumbent is expected to analyze (regional/segment-specific) business requirements towards the global template SAP S/4HANA system in local fit-gap analyses under leadership of deputy/hub process owners​. They will actively contribute to the roll-in of assigned projects in a region.

Requirements:

• 7 Yrs+ of relevant professional experience​
• Good understanding of the end-to-end business processes for lead to cash & service to customer​
• Knowledge of ERP-Systems, especially for SAP S/4 with a focus on SD​
• Experience with business requirements analysis and business processes modelling​
• Proven track record in handling complex projects within larger international companies and various stakeholders​
• Conceptual, results-oriented working style with an attention to detail​
• Strong communication skills​
• Excellent verbal and written English skills, German or other language skills are a plus.

Key Responsibilities & Accountabilities (Tasks & Deliverables)

• Analyze (regional/segment-specific) business requirements towards the global template SAP S/4HANA system in local fit-gap analyses under leadership of deputy/hub process owners​
• Drive adaptation of end-to-end business processes (incl. process modelling) towards FIT4 goals of harmonization & standardization and liaise with entity business experts on preparatory work, e.g., data cleansing​
• Develop process maps and process models to illustrate adapted business processes​
• Define and execute the Cut-Over strategy with a focus on data migration and roles setup and ensure a smooth transition​
• Design and own test cases and conduct functional end-to-end tests in the SAP S/4HANA system​
• Actively contribute to the roll-in of assigned roll-in projects in a region (mainly within a segment, and, if deemed necessary by regional hub-lead, also across SBUs/segments)​
• Under coordination of the training lead, help with the creation of training material and, if required, end user training.