Business Head- Insurance

Position:

Employment Type:

Location:

Experience Required:

Reports To:

About the Role:

• We are looking for an experienced and dynamic

  Business Head – Insurance

  to lead, scale, and build our insurance vertical from the ground up. The ideal candidate will bring strong leadership, industry expertise, and a proven track record in sales, customer handling, and team building within the insurance domain- especially Auto Insurance.

Key Responsibilities:

• P&L Management & Strategy:

  Fully own the insurance vertical's P&L

  , ensuring end-to-end business delivery and achieving aggressive revenue targets. Build the entire vertical from scratch, including processes, teams, and performance systems.

• Team Building & Management:

  Hire, train, and mentor a high-performing sales, customer support, and operations team. Build a performance-driven culture with clear metrics and accountability. Enable teams with scripts, training, and tools to improve closing ratios.

• Customer Handling & Experience (CX):

  Oversee customer lifecycle management from lead generation to policy issuance and renewal. Ensure high customer satisfaction through prompt and effective service delivery, resolving escalations and continuously improving CX processes.

• Growth & Process Optimization:

  Collaborate with marketing teams to create campaigns for Auto Insurance and other products. Optimize sales funnels, calling processes, and CRM workflows. Analyze performance metrics and market trends to refine strategy.

• Cross-Functional Leadership:

  Identify new business opportunities and align internal teams (Marketing, Tech, Operations) to implement growth strategies and ensure consistent revenue expansion.

Ideal Candidate Profile:

• Experience:

  Minimum

  8+ years

  of experience in the

  insurance industry

  , with a strong preference for expertise in

  Auto Insurance

  .

• Track Record (Mandatory):

  Must have proven experience in

  building teams and business functions from scratch

  . A track record of driving

  high-volume insurance sales (10,000+ policies/month)

  is essential.

• Skills:

  Strong background and proven success in

  sales, marketing, upselling, and customer management

  . Ability to manage large-scale operations with high monthly volumes.

• Leadership:

  Exceptional

  leadership, communication, and analytical skills

  with the ability to build a performance-driven culture.

• Industry Fit:

  Strong network within the

  insurance ecosystem

  (brokers, partners, OEMs, etc.) is highly desirable.

Working Hours:

• Monday to Saturday  - 10AM to 7PM