Business Head- Insurance

As a Business Head- Insurance, your role is crucial in leading, scaling, and building the insurance vertical from the ground up. Your strong leadership, industry expertise, and proven track record in sales, customer handling, and team building within the insurance domain, especially Auto Insurance, will be instrumental in achieving success. **Key Responsibilities:** - **P&L Management & Strategy:** You will fully own the insurance vertical's P&L, ensuring end-to-end business delivery and achieving aggressive revenue targets. Your responsibilities include building the entire vertical from scratch, including processes, teams, and performance systems. - **Team Building & Management:** You are expected to hire, train, and mentor a high-performing sales, customer support, and operations team. Building a performance-driven culture with clear metrics and accountability is essential. Enable teams with scripts, training, and tools to improve closing ratios. - **Customer Handling & Experience (CX):** Your role involves overseeing customer lifecycle management from lead generation to policy issuance and renewal. Ensure high customer satisfaction through prompt and effective service delivery, resolving escalations, and continuously improving CX processes. - **Growth & Process Optimization:** Collaborate with marketing teams to create campaigns for Auto Insurance and other products. Optimize sales funnels, calling processes, and CRM workflows. Analyze performance metrics and market trends to refine strategy. - **Cross-Functional Leadership:** Identify new business opportunities and align internal teams (Marketing, Tech, Operations) to implement growth strategies and ensure consistent revenue expansion. **Qualification Required:** - **Experience:** Minimum 8+ years of experience in the insurance industry, with a strong preference for expertise in Auto Insurance. - **Track Record (Mandatory):** You must have proven experience in building teams and business functions from scratch. A track record of driving high-volume insurance sales (10,000+ policies/month) is essential. - **Skills:** Strong background and proven success in sales, marketing, upselling, and customer management. Ability to manage large-scale operations with high monthly volumes. - **Leadership:** Exceptional leadership, communication, and analytical skills with the ability to build a performance-driven culture. - **Industry Fit:** A strong network within the insurance ecosystem (brokers, partners, OEMs, etc.) is highly desirable. In addition to the above responsibilities and qualifications, the working hours for this position are Monday to Saturday from 10AM to 7PM.,