Business Executive

Company Description

Onion Insights, established in 2009 and headquartered in Mumbai, India, is a global leader in Customer Experience Measurement. We specialize in consulting, creating, measuring, and delivering exceptional customer experiences to transform customers and employees into loyal brand advocates. With over 20 years of experience in advertising, marketing research, mystery shopping, and customer satisfaction, Onion Insights powers global brands in the pursuit of customer excellence. We are esteemed members of various Mystery Shopping Professionals Associations across Asia Pacific, Europe, Africa, and the Americas.

Role Description

This is a full-time on-site role for a Business Executive based in Mumbai. The Business Executive will be responsible for managing client relationships, developing and executing business strategies, conducting market research, generating business insights, and preparing presentations. Furthermore, the role involves data analysis, client consulting, and expanding business opportunities through strategic initiatives.

Qualifications

• Client relationship management and business strategy development skills
• Experience in market research and data analysis
• Proficiency in preparing presentations and storytelling with data
• Strong consulting and business insights generation skills
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple projects
• Experience in the customer experience domain is a plus
• Bachelor's degree in Business Administration, Marketing, or related field