Business Development:

Key Responsibilities:

• Client Relationship Management:

• Build and maintain strong relationships with buying house representatives and international clients.
• Act as the primary liaison between clients and internal teams, ensuring requirements are clearly understood and executed.

• Product Development & Merchandising:

• Work closely with design and production teams to create jewellery collections that align with client preferences and market trends.
• Oversee product sampling, approvals, and final production to meet quality and delivery expectations.

• Market Research & Strategy:

• Conduct in-depth market research to understand global trends, client demands, and competitive landscapes.
• Develop and implement strategies to target potential clients and expand the business.

• Order Management:

• Manage the end-to-end order lifecycle, from initial client inquiry to final delivery.
• Ensure timely and accurate communication with clients regarding order status, pricing, and timelines.

• Business Development:

• Identify and pursue new business opportunities through buying houses and direct clients.
• Develop proposals, presentations, and pricing strategies to attract new clients and retain existing ones.

• Coordination & Problem Solving:

• Collaborate with internal departments like design, production, quality control, and logistics to ensure smooth operations.
• Proactively address and resolve any client concerns or issues related to products or deliveries.

• Performance Monitoring & Reporting:

• Monitor key performance metrics, including sales targets, delivery timelines, and client satisfaction.
• Provide regular updates and insights to management on business performance and opportunities.

Qualifications & Experience:

• Bachelor's degree in Business, Fashion, or related fields (Master's preferred).
• Minimum of 7-10 years of experience in merchandising with a strong background in buying houses, preferably in the jewellery industry.
• Proven track record in managing international clients and driving revenue growth.

Skills & Competencies:

• Strong understanding of jewellery manufacturing and global market trends.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Proficiency in CRM tools, ERP systems, and Microsoft Office Suite.
• Willingness to travel as needed.