Business Development Manager

We are seeking a highly motivated and experienced Business Development Manager to join our dynamic sales team, specializing in B2B SaaS products within the Communications Platform as a Service (CPaaS) space. The BDM will play a crucial role in driving our sales efforts. This role involves exploring new business opportunity across the globe in CPaaS software sales.

Key Responsibilities:

Technical Expertise and Solution Design:

Develop a deep understanding of the company’s CPaaS products and services. Identify customer needs and requirements in the B2B SaaS context. Design and propose solutions that meet customer requirements, leveraging the company’s CPaaS offerings.

Sales Support:

Prepare and deliver technical presentations and demonstrations of CPaaS solutions to prospective clients. Respond to technical questions from clients and address any concerns related to CPaaS capabilities. Develop and deliver compelling presentations, demos, proposals, and product demonstrations focused on CPaaS use cases.

Collaboration and Communication:

Collaborate with product management and engineering teams to understand CPaaS product roadmaps and upcoming features. Provide feedback from the field to product development teams to influence CPaaS product direction. Communicate effectively with clients, partners, and internal teams to ensure alignment and understanding of CPaaS solutions.

Proposal and Documentation:

Prepare and deliver high-quality proposals and response documents (RFPs/RFIs) specific to CPaaS solutions. Maintain and update a repository of standard proposal templates and technical documents for CPaaS offerings.

Market and Competitor Analysis:

Conduct market research and stay updated on industry trends, competitor offerings, and emerging technologies in the CPaaS space. Use insights from market analysis to inform sales strategies and CPaaS product positioning.

Qualifications:

Bachelor’s degree in Computer Science, Engineering, Business, or a related field. Minimum of 2-3 years of experience in a sales or similar role within the B2B SaaS and/or CPaaS industry. Strong technical background with a thorough understanding of CPaaS and related technologies. Excellent communication, presentation, and interpersonal skills. Proven ability to translate customer requirements into CPaaS technical solutions. Experience with CRM software and sales tools. Strong problem-solving skills and the ability to work under pressure. Willingness to travel as needed.

Preferred Qualifications: Experience in the CPaaS industry, specifically with B2B SaaS products. Familiarity with CPaaS platforms, APIs, and communication technologies such as SMS, voice, Email and messaging.