Business Development Executive - Pigments or Chemicals

Key Responsibilities:

Pricing & Quotations

• Understand customer requirements (application, volume, specifications) to prepare accurate and competitive pricing.
  
• Share monthly price updates with clients and understand their upcoming projections.
  
• Distribute revised price lists to the internal team regularly.
  

Sales Conversion & Customer Follow-ups

• Actively pursue leads and convert them into successful orders, maintaining profitability.
  
• Collect feedback on samples; in case of rejection, gather technical requirements to offer a suitable counter product.
  
• Follow up diligently on pending payments and unresolved customer responses.
  

Account Revival & Growth

• Identify dormant or frozen accounts and initiate steps for reactivation.
  
• Rebuild rapport and explore business potential with previously inactive clients.
  

Product Portfolio Expansion

• Cross-sell and upsell additional pigments and related products to existing customers.
  

Customer Engagement

• Conduct regular client visits to maintain relationships and spot new business opportunities.
  
• Address queries and collaborate with internal teams to offer customized solutions.
  

Internal Coordination

• Liaise with factory and technical teams for:
  
• Timely dispatch of pending orders and documents (e.g., COA).
  
• Updates on new product developments and testing outcomes.
  
• Prompt resolution of product complaints or issues.
  

Marketing & Exhibitions

• Oversee preparation and timely delivery of exhibition materials and displays for marketing events.
  

Reporting & Data Management

• Compile domestic sales reports for internal review and strategic planning.
  
• Maintain accurate and up-to-date customer data using Salesforce for mapping and analytics.
  

Tender Participation

• Prepare and submit tenders within deadlines, ensuring all documents are accurate and complete.

Preferred Candidate Profile:

• Prior experience in the pigments, dyes, or chemical manufacturing industry
• Excellent communication and follow-up skills
• Strong negotiation ability and customer handling experience
• Willingness to travel for client visits
• Analytical mindset and data-driven decision-making
• Team coordination and multi-tasking skills
• Working knowledge of Salesforce or similar CRM tool
• Proficiency in MS Office (Excel, Word, PowerPoint)