Business Development & Client Servicing Manager — Wedding Photography Industry

We're Hiring :

📍 Mumbai (Malad w) | Full-time

For a Premium Wedding Photography Studio (That’s actually fun and functional)

The

We’re not your typical production house. We obsess over storytelling, aesthetics, and structure — and we’re building a team that values emotional intelligence, systems, and good coffee (optional, but preferred).

• You’re someone who can charm a client, lead a crew, chase a follow-up, and coordinate a shoot timeline — all before lunch
• You don’t just forward photos or links — you understand what good work looks like, and you’re not afraid to give thoughtful feedback (bonus points if you enjoy watching the same wedding film 73 times to QC every frame 😅)
• You have a sense of storytelling — not just in words, but in how you guide clients and creatives through a wedding journey
• You don’t panic if you’re sent to a planner networking event while your founder “strategically avoids small talk” (we see you 👀)
• You travel with the crew, lead on-ground operations, and keep everyone sane (and on time) during a multi-day wedding
• You enjoy clarity, systems, and beautiful spreadsheets.
• You’re calm under pressure, kind under stress, and can send a warm follow-up even when you're exhausted
• You understand client psychology — when to talk, when to listen, when to push back, and when to just say “let me check and get back to you”
• You don't just do the job. You own the wedding — from the first message to the final delivery

• Responding to new leads and conducting discovery calls to understand the couple's story and build trust
• Following up like a pro — with lead trackers, Google Calendar, and that rare mix of warmth + rigour
• Preparing proposals and quotes in sync with the founder (you won’t be left to guess numbers, promise)
• Managing client communication — from onboarding to final delivery and everything in between
• Doing back-and-forth with editors and clients when a film needs that extra finesse (and yes, sitting through 100 replays without losing your mind)
• Giving feedback on photos/films if you have the eye for it (not mandatory, but massively appreciated)
• Coordinating with our internal team (editors, ops, creatives) to ensure timelines are sacred
• Building relationships with planners, vendors, and collaborators, because the industry is small, and the right rapport can change everything
• Managing on-ground shoot coordination — timelines, crew updates, planner liaisons, last-minute chaos
• Handling client needs at the wedding like a calm, confident producer
• Supporting hiring — screening candidates, scheduling interviews, or just being a great vibe-check filter
• Refining the client experience constantly — one idea, system, or kind gesture at a time

• You’ve got

  2–4 years

  of experience in business development, client servicing, or account/project management (weddings, events, agencies, hotels — all welcome)
• You’re organised — like, color-coded calendar and Google Sheet harmony levels of organised
• You’re great with communication — warm, clear, and grounded
• You’re proactive and self-managed (we’re not big fans of micro-management)
• You’re good with tools like Sheets, Notion, ClickUp, calendars — and yes, ChatGPT too (this JD is proof, but you should know how to make things sound human)
• You’re emotionally intelligent — you get that client servicing is as much psychology as it is process
• You can handle 20 open WhatsApp chats, 5 timelines, and 3 moody editors — with grace
• You can handle destination wedding travel: 3 AM pack-ups, 5 AM flights, back-to-back city switches — and still show up presentable and prepared
• You don’t remember what Sundays are during season time — and you’re okay with that (for a few months at least ;))

• Ownership of full wedding journeys, not just “tasks”
• A front-row seat to stunning weddings, across India and beyond
• A creative, structured, and emotionally aware team
• Leadership opportunities in client relationships, creative ops, or brand building
• A workplace that values people, process, and purpose

Send us:

• Your updated resume
• A short note on why this role resonates with you (we actually read these — it’s our vibe check)
• Your

  current CTC

  ,

  expected CTC

  , and

  notice period

career@movieingmoments.in