Business Development Associate

Job Title: Business Development Executive

Job Summary

We are looking for a confident and motivated Business Development Executive to make outbound/inbound calls, communicate with customers, promote products or services, and generate leads or resolve customer queries.
The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle a high volume of calls professionally.

Key Responsibilities

 Make outbound calls to potential or existing customers to promote products/services.
 Handle inbound calls and address customer inquiries or issues. Explain product/service features clearly and convincingly. Maintain customer records and update information in the database/CRM. Generate leads, schedule appointments. Follow communication scripts and guidelines provided by the company.  Achieve daily/weekly call and target goals. Provide accurate information and maintain a high level of customer satisfaction.  Report call outcomes and feedback to supervisors. Follow up with customers to ensure conversion or satisfaction. Required Skills & Qualifications Excellent verbal communication skills in English/Punjabi language. Strong listening and persuasion abilities. Basic computer skills (MS Office, CRM tools, data entry).  Ability to handle rejections and remain positive. Prior experience as a telecaller, telesales representative, or customer support agent, BDE (preferred but not mandatory).

Work Environment

 Full-time shift (night shift).
 Office-based in Mohali, Punjab. Incentives/bonuses based on performance.

Job Type: Full-time

Pay: Up to ₹40,000.00 per month

Work Location: In person