Job
Description
We’re looking for a highly organized, proactive, and flexible team player who can help manage day-to-day coordination across departments. This is a hands-on role that involves working closely with the founder, liaising with vendors, supporting marketing, managing inventory, and helping with customer experience when needed. If you’re someone who can juggle multiple things, move fast, and love being part of a brand that’s growing every week — you’ll fit right in. ⸻ Key Responsibilities Vendor & Supply Coordination Coordinate with product vendors, service providers, and external partners for smooth deliveries and operations Follow up on orders, payments, and timelines Negotiate or clarify requirements when needed Inventory & Store Management Monitor and manage inventory across store and website Ensure stock levels are up to date on Shopify and internal systems Alert team on low stock, delays, or popular SKUs Founder & Team Support Work directly with the founder on operational tasks, follow-ups, and weekly priorities Maintain checklists, reports, and trackers for better internal coordination Marketing & Campaign Support Liaise with the marketing team to share product updates, stock status, and coordinate campaign rollouts Help with basic tasks like collecting product info, sharing assets, or coordinating influencer kits Logistics & Shipment Tracking Track incoming/outgoing shipments and ensure timely delivery for both customers and internal movement Coordinate with delivery partners, logistics apps, or in-house runners Customer Interaction (as needed) Step in to speak with customers during busy periods, events, or if escalations come up Assist with walk-ins or calls when required by the retail or grooming team Events & Exhibitions Help plan, coordinate, and manage Floof & Co. booths or stalls at pet expos, markets, or exhibitions Handle logistics, packing lists, branding material, and on-ground execution ⸻ What We’re Looking For Prior experience in operations, coordination, admin, or business support Super organized, with an eye for detail and follow-up Friendly and professional communication skills — both internal and external Comfortable with spreadsheets, WhatsApp follow-ups, basic tools like Google Sheets and Shopify Must be pet-friendly and comfortable in a fast-paced retail space ⸻ Perks Work in a fun, purpose-driven, pet-loving brand Staff discounts on all Floof & Co. goodies Be part of a young, creative, fast-growing team Lots of floofy breaks Job Types: Full-time, Fresher Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Flexible schedule Schedule: Day shift Morning shift Supplemental Pay: Commission pay Application Question(s): Do you have a pet? Do you know Excel? Education: Bachelor's (Required) Language: English (Required) Work Location: In person Application Deadline: 20/06/2025
