At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!
Overview
MBR Services Consultant Job DescriptionThe MBR Services Consultant is responsible for the successful completion of assigned client implementation project activities of Mitratech’s Managed Bill Review offering within Mitratech’s enterprise legal management software. These implementation project activities included requirements analysis and definition, configuration of software, conference room pilots, testing, and go-live support for client. The Consultant works under the direction of the engagement Project Manager, but may also be required to manage and lead small to medium engagements. The Consultant plans, researches, and analyzes the business requirements of the client with respect to corporate legal billing; makes reasoned decisions after assessing the circumstances, and then provides recommendations along with the risks and issues involved with each alternative to the client.
Essential Duties & Responsibilities:
- Leading multiple projects in varying phases of implementation simultaneously.
- Meeting directly with client’s business users to identify project objectives.
- Working within overall project plan and schedule.
- Providing feedback to customers and creating structured documentation, including specifications, scopes of work and periodic status reports.
- Advising client on database configuration options based on best practices.
- Leading the business requirements gathering process for client configuration nuances.
- Configuring the system to utilize the out-of-the-box MBR module.
- Perform testing, including preparation of test scenarios. Overseeing client user acceptance testing.
- Collaborating with customer team participants, Client Managers and Engineering to assure project success.
- Facilitating communication upward and across internal project team including project status, justifications for variances and technical information (architecture, design, and implementation objectives).
- Ensuring that all project deliverables are complete (broad-based perspective).
Requirements & Skills:
- Bachelor’s degree in related discipline required
- 2+ years of experience
- Strong attention to detail
- Strong presentation skills
- Quick learner
- Strong sense of ownership and urgency
- Self-starter with ability to work with minimal supervision
- Excellent written and verbal communication skills
- Ability to work with all levels of internal staff, clients and prospects
- Ability to work on multiple projects and deliverables simultaneously.
- Ability to handle confidential client and company information
- Basic understanding of Legal Billing and Financial Management
- Proficiency in Microsoft Office: Excel, Word, PowerPoint, Outlook
Desired Skills & Experience:
- Understanding of Web Services SOAP and REST
- Understanding of relational databases and SQL concepts
We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.
