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3.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready* to make a change? As a Customer Care Tech Specialist - ToastNow, youll be the hero of our customers day and use your product knowledge and technical expertise to answer questions, solve problems, and deliver exceptional service through chat. Our customers are at the heart of everything we do. Youll use your problem-solving skills and friendly approach to craft solutions that leave them happy. With an unwavering commitment to learning and a hospitality-focused mindset, youre eager to showcase our ever-expanding suite of hardware and software offerings. To thrive as a Tech Support Specialist for ToastNow, you are resilient, motivated to deliver high-quality customer interactions, and excel in ambiguous environments. As a Customer Care Tech Specialist, you will: (Responsibilities) Leverage your Toast product knowledge and customer service skills to answer Toast customer chats, voice calls, and casework. Write clear, concise, and professional messages that ensure customers understand exactly whats going on. Ability to communicate complex technical information efficiently. Expertly balance business applications and customer chats staying organized and meeting deadlines. Collaboration is key! Work seamlessly with your colleagues to ensure every customer gets the support they need. Expand your knowledge of Toast s hardware and software weekly through professional development time, training, knowledgebase articles, and the experience gained from performing the roll. Conduct Toast procedures to escalate and coordinate the customer response per Toast values. Do you have the right ingredients*? (Requirements) A minimum of 3 year Bachelor s degree in any area, or any other related discipline 2-4 years of experience in a tech support role, troubleshooting software and/or hardware issues Strong English language proficiency - need the ability to understand complex issues and communicate clearly with customers using restaurant industry jargon. Strong written communication and typing skills. Ability to operate in an ambiguous environment, troubleshooting unique issues that involve a complex set of configurations that require thorough investigation. Strong customer service mindset - the ability to empathize, problem solve collaboratively, de-escalate, and deliver a superior experience to our customers. You can handle your workload and prioritize tasks effectively, even when things get busy. You enjoy collaborating with others and fostering a positive work environment! Special Sauce* (Non-essential Skills/Nice to Haves) Experience answering incoming Chats and ticketing systems Experience working in the tech industry or for a SaaS company Operational Hours Candidates must be available to work on-site for the full 6-week training period. Following training, the role transitions to a hybrid schedule, requiring 3 days in the office and 2 days working from home. To ensure a seamless learning experience, we require full attendance during the training period. Open to rotational shifts that may include weekends, holidays and nights Hybrid, Bangalore | 5 day working (Rotational in days & time) Open for flexible Night Shift - 6 PM - 12:30 PM IST If selected, you would be assigned to any of these shifts Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https: / / careers.toasttab.com / locations-toast . Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Posted 4 weeks ago
5.0 - 10.0 years
40 - 50 Lacs
Hyderabad
Work from Office
As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. We are optimizing the shopping experience for Amazon s Customers in the Physical retail space. This role will be a key member of the program team located in Hyderabad supporting Just Walk Out (JWO) tech and business teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced, high-energy and ever-changing environment. The drive and capability to shape the business group strategy is a must. A successful candidate will: Have the ability to work independently in a broad array of environments. Manage cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new sites at scale. Build strong partnerships with operations leaders to understand improvement opportunities. Have the ability to work in fast-paced environment. Confidence operating in a highly ambiguous and iterative business space. High attention to detail including proven ability to manage multiple, competing priorities simultaneously. Willingness to challenge and influence senior leaders. Able to work in a diverse team Bachelors degree 5+ years experience in a program management role or experience in managing projects in a large scale, multi-geographical, high growth organization. Ideally in fast-paced production / manufacturing / logistics environment. Demonstrated ability to build strong working relationships and work cross-functionally to align and solve shared problems Ability to innovate in a start-up Ops environment High level of written, verbal and interpersonal skills Comfortable and competent to provide metrics inputs to various reporting decks; communicate key performance indicators to stakeholders/sr. leaders About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 5+ years of working cross functionally with tech and non-tech teams experience 5+ years of program or project management experience 5+ years of delivering cross functional projects experience Experience defining program requirements and using data and metrics to determine improvements 2+ years of driving process improvements experience Masters degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Posted 4 weeks ago
2.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
SAP Commissions, previously known as CallidusCloud Commissions, is a cloudbased solution offered by SAP for managing sales incentive compensation It helps companies streamline their sales compensation processes, improve sales performance, and motivate sales teams by automating commission calculations and providing transparency into incentive plans Heres a more detailed explanation What it does Streamlines Incentive Compensation SAP Commissions automates the calculation of commissions, bonuses, and other incentives based on predefined rules and performance data Improves Sales Performance By providing realtime visibility into performance and compensation, it motivates sales teams to achieve their goals and align with company objectives Reduces Errors and Overpayments Automation minimizes manual errors and ensures accurate commission calculations, reducing the risk of overpayments Provides Transparency Sales representatives and managers have access to dashboards and reports showing progress towards targets and earned incentives, fostering transparency and trust Scalable and Flexible SAP Commissions is a SaaS solution that can scale to accommodate the needs of organizations of all sizes and is designed to integrate with other SAP solutions Supports Various Incentive Types It can handle different types of incentives, including commissions, bonuses, and other variable compensation elements Excellent Communicational, Interpersonal and Presentation skills Should be able to work in a team, collaborating to reusable object repository creation Education qualification Btech MBA MCA MTECH Education Degrees/Field of Study required Bachelor of Engineering, Master of Engineering, Master of Business Administration Degrees/Field of Study preferred Required Skills SAP Sales and Distribution (SD) Accepting Feedback, Accepting Feedback, Active Listening, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Developing Training Materials, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Optimism, Process Standardization, Project Architecture, Project Budgeting
Posted 4 weeks ago
12.0 - 15.0 years
20 - 27 Lacs
Chennai
Work from Office
Job Description The IT PMO team is a part of the IT organization and is responsible for managing organization-wide program implementations. The team was formed in 2020 with the objective of transforming Freshworks business processes and teams and ably assisting them in Program Management functions. PMO Team is looking for skilled and motivated program managers to own new programs impacting the internal stakeholders, enhancing their experience, and driving programs to bring positive change in the business area. The Program Manager must have excellent program management skills with a strong background in managing stakeholders and influencing them. She/ he has the ability to drive a team towards a goal, suggest process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This position will require good communication and interpersonal skills while having the ability to work independently in a high-pressure environment and exercise sound judgment where clear guidelines may not exist. The successful candidate will be proficient in solving complex challenges and possess a bias to get things done and deliver results. Responsibilities Initiates, monitors, and directs projects and programs from inception through delivery. Develops and ensures adherence to project and program budgets. Manage the long-term roadmap, involving stakeholders Develop & align project deliverables for milestones into a project plan Organizes project-related activities and communications among Stakeholders Manage stakeholders relationships on a local basis and act as the key escalation point locally for all appropriate programs, projects, and operational performance issues. Participates with other senior managers in establishing strategic organizational plans and objectives. Directs the activities of team members and is responsible for planning, budgeting, and maintaining costs for a broad functional area. Interacts regularly with executives and sets up seamless processes Drives strategies to deliver internal stakeholder requirements Responsible for management of stakeholder satisfaction, and related reviews and corrective actions. Reviews high-level program reports and presentations for management Coordinates program activities with the other teams Responsible for tracking relevant metrics and driving action items based on results. Manage Change requests and Change Management in sync with our change managers Qualifications Good communication, both verbal and written to share updates on issues, operational status, and business drivers with internal and external stakeholders 12 to 15 years of experience in project ma
Posted 4 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
& Summary . Why PWC & Summary A career with PwC in Zoho practice for managing and leading projects on product strategy and implementation using Zoho Suite of Products s Expertise in working with Zoho suite of products Expertise in implementation of Zoho Suite of products CRM, Books, Creator, HRMS, Expense, Projects, Analytics, etc. Responsible for cloud deployment, programming workflows, enhancements including third party integration Creating & maintaining design specifications, architectural diagram & process diagram of Zoho Suite of products Consulting background is preferable Candidate should be able to configure policies and profiles for accessing enterprise resources Should have experience to integrate Zoho Suite of products Should have experience to build custom applications on Creator Knowledge on Zoho s AI Designing and Advanced analytics for configuring reports and dashboards Excel knowledge & understanding of integrations with ZOHO products and other supporting technologies Good Insights on Agile Methodologies, Critical thinking, and ability to provide best market solutions to the clients Deluge Scripting is must & Zoho Certification will be an added advantage Responsible for gathering business requirements, consulting, and suggesting solutions proactively Client facing roles preferable Mandatory skill sets Hands on experience of implementation, customization and integration of Zoho Suite of products such as 1. CRM 2. Books 3. Creator 4. Projects 5. Analytics 6. Expense Preferred skill sets Hands on experience on other Zoho products and native integrations on Zoho products Years of experience required 38 Years of experience Education qualification Graduate Engineer or Management Graduate Education Degrees/Field of Study required Bachelor Degree, Master Degree Degrees/Field of Study preferred Required Skills Zoho Creator, Zoho CRM Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Travel Requirements Government Clearance Required?
Posted 1 month ago
4.0 - 9.0 years
6 - 11 Lacs
Bengaluru
Work from Office
Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. ","responsibilities":" Responsibilities As a Full Stack Software Engineer, you will be responsible for architecting, designing, developing, and maintaining complex systems that integrate Finance systems or business applications with AI features. This role involves working across the full stack, from front-end interfaces to back-end services, leveraging AI technologies to enhance product capabilities, and the ability to groom junior resources by mentoring and leading on project assignments. A good understanding of Finance and QTC architecture is required to make an impact. Key Responsibilities Full Stack Development : Design and implement scalable and robust full-stack solutions that integrate with finance systems or business applications. AI Integration : Collaborate with data scientists and machine learning engineers to incorporate AI features into products, enhancing functionality and user experience. Technical Leadership : Lead technical design and architecture discussions, ensuring best practices are followed in software development and AI integration. Collaboration : Work closely with technical product managers (TPM), designers, and other engineers and business teams to deliver high-quality products that meet business needs. Innovation : Drive innovation by exploring new technologies and methodologies to improve product offerings and development processes. Required Skills and Experience Business Applications Experience with Oracle Fusion Cloud, Zuora Revenue, Coupa, Anaplan, Avalara, and prior QTC architecture experience. Technical Expertise : Strong proficiency in modern programming languages (e.g., Java, Python) and frameworks (e.g., React, Node.js). Exposure to integration platforms such as Workato and RPA platforms such as UIPath. AI and Machine Learning : Experience with AI technologies and machine learning frameworks, with a focus on integrating these into business applications. Cloud Platforms : Familiarity with cloud environments such as AWS or GCP, and experience with deploying and managing applications in the cloud. Problem Solving : Ability to tackle complex technical challenges and provide innovative solutions. Communication : Excellent communication skills to collaborate effectively with cross-functional and leadership teams both across Engineering and Finance organizations. Qualifications Bachelors or Masters degree in Computer Science, Information Technology, or a related field. Preferred Qualifications 4+ years of experience in business applications. BS or Masters in Computer Science and Engineering Experience leading multiple company-wide transformations Certifications in Architecture frameworks Knowledge of agile software development methodologies. Experience with micro-services architecture and RESTful APIs. Prior experience of leading teams with or without authority ","qualifications":" Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
Posted 1 month ago
5.0 - 7.0 years
7 - 9 Lacs
Pune
Work from Office
Are you curious, motivated, and forward-thinking? At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team : It s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world s largest global provider dedicated to financial technology solutions. What you will be doing: Provides assistance in resolving technology support issues. Performs account provisioning, de-provisioning and maintenance using active directory. Provides effective customer service in a 24X7X365 production environment (rotating on-call and holiday support may be required. Utilizes soft skills and troubleshooting skills to resolve client issues and questions. Asks probing questions to gather relevant information on routine and complex calls. Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment. What you bring: 5 to 7yrs of experience in Active directory and Intune company portal. Prioritizes and escalates support incidents and requests based on business impact and documented guidelines. Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and nontechnical personnel. Recommends solutions including new acquisitions and upgrades May have expertise in commonly used business applications. May handle phone and email assistance as well. Other related duties assigned as needed. What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities - FIS is your final career step! A competitive salary and benefits A variety of career development tools, resources and opportunities
Posted 1 month ago
10.0 - 15.0 years
35 - 40 Lacs
Gurugram
Work from Office
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We are seeking proven sales performers to help us grow our customer base for our Growth Business segment in West India. This is a role for someone who is a hunter and eager for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the West India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities: - Developing and maintaining relationships within our Growth Business segment focusing on customers in West India. - Leading complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications. - Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers. - Demonstrating our product via the Web and in person. Requirements: - 10+ years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Job grade and salary will be commensurate with experience. - Successful track-record managing deals with customers in West India. - Consistently over-achieved quota (top 10% of company) in past positions. - Ability to create customer value and volume deals. - Experience managing and closing complex sales-cycles. - Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills: - Strong and demonstrated written and verbal communications skills. - Previous Sales Methodology training preferred. - CRM experience preferred. - Ability to work at a fast pace, team environment. - Strong customer references. - Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement
Posted 1 month ago
10.0 - 15.0 years
8 - 12 Lacs
Gurugram
Work from Office
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce . We are seeking proven sales performers to help us grow our customer base for our Growth Business segment in West India. This is a role for someone who is a hunter and eager for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the West India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities: - Developing and maintaining relationships within our Growth Business segment focusing on customers in West India. - Leading complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications. - Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers. - Demonstrating our product via the Web and in person. Requirements: - 10+ years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Job grade and salary will be commensurate with experience. - Successful track-record managing deals with customers in West India. - Consistently over-achieved quota (top 10% of company) in past positions. - Ability to create customer value and volume deals. - Experience managing and closing complex sales-cycles. - Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills: - Strong and demonstrated written and verbal communications skills. - Previous Sales Methodology training preferred. - CRM experience preferred. - Ability to work at a fast pace, team environment. - Strong customer references. - Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel.
Posted 1 month ago
7.0 - 12.0 years
45 - 50 Lacs
Bengaluru
Work from Office
As a Senior Full Stack Software Engineer, you will be responsible for architecting, designing, developing, and maintaining complex systems that integrate Finance systems or business applications with AI features. This role involves working across the full stack, from front-end interfaces to back-end services, leveraging AI technologies to enhance product capabilities, and the ability to groom junior resources by mentoring and leading on project assignments. A good understanding of Finance and QTC architecture is required to make an impact. Key Responsibilities Full Stack Development : Design and implement scalable and robust full-stack solutions that integrate with finance systems or business applications. AI Integration : Collaborate with data scientists and machine learning engineers to incorporate AI features into products, enhancing functionality and user experience. Technical Leadership : Lead technical design and architecture discussions, ensuring best practices are followed in software development and AI integration. Collaboration : Work closely with technical product managers (TPM), designers, and other engineers and business teams to deliver high-quality products that meet business needs. Innovation : Drive innovation by exploring new technologies and methodologies to improve product offerings and development processes. Required Skills and Experience Business Applications Experience with Oracle Fusion Cloud, Zuora Revenue, Coupa, Anaplan, Avalara, and prior QTC architecture experience. Technical Expertise : Strong proficiency in modern programming languages (e.g., Java, Python) and frameworks (e.g., React, Node.js). Exposure to integration platforms such as Workato and RPA platforms such as UIPath. AI and Machine Learning : Experience with AI technologies and machine learning frameworks, with a focus on integrating these into business applications. Cloud Platforms : Familiarity with cloud environments such as AWS or GCP, and experience with deploying and managing applications in the cloud. Problem Solving : Ability to tackle complex technical challenges and provide innovative solutions. Communication : Excellent communication skills to collaborate effectively with cross-functional and leadership teams both across Engineering and Finance organizations. Qualifications Bachelors or Masters degree in Computer Science, Information Technology, or a related field. Preferred Qualifications 7+ years of experience in business applications. BS or Masters in Computer Science and Engineering Experience leading multiple company-wide transformations Certifications in Architecture frameworks Knowledge of agile software development methodologies. Experience with micro-services architecture and RESTful APIs. Prior experience of leading teams with or without authority
Posted 1 month ago
2.0 - 3.0 years
3 Lacs
Chennai
Work from Office
1. Hands-on experience with Windows (mandatory)/Linux(basic knowledge like installation troubleshooting) and Mac OS(preferred if have) 2. Installation, configuration, and troubleshooting of endpoints 3. Good understanding of computer systems, mobile devices, and other tech products 4. Familiarity with remote desktop applications and help desk software like team viewer and any desk 5. Installing and upgrading operating systems and computer software. 6. Troubleshooting networking and connection issues. 7. Guide users with simple, step-by-step instructions. 8. Address user tickets regarding hardware, software and networking. 9. Support technical issues involving core business applications and operating systems. 10. Support print Issues and printer networking issues. 11. Set up and test sound equipment before events, broadcasts recordings 12. Basic knowledge of Wi Fi 12. Good soft communication skills.
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Gurugram
Work from Office
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good you ve come to the right place. We are seeking proven sales performers to help us grow our loyal customer base for our ESMB segment in West India. This is a role for someone who is a hunter and hungry for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the West India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities: - Developing and managing relationships within our ESMB segment focusing on customers in West India. - Managing complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications. - Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers. - Demonstrating our product via the Web. Requirements: - Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) - 3 to 8 years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. - Successful track-record managing deals with customers in West India. - Consistently over-achieved quota (top 10-20% of company) in past positions. - Experience managing and closing complex sales-cycles. Desired Skills: - Strong and demonstrated written and verbal communications skills. - Previous Sales Methodology training preferred. - CRM experience preferred. - Ability to work in a fast pace, team environment. - Strong customer references. - Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 1 month ago
1.0 - 5.0 years
3 - 7 Lacs
Chennai
Work from Office
Hiring for Java Developer- Chennai Job Summary: We are seeking a skilled Java Developer with strong expertise in Spring Boot and Microservices architecture to join our growing development team. You will be responsible for designing, developing, and deploying scalable backend services for modern web and enterprise applications. Key Responsibilities: Develop and maintain RESTful APIs using Spring Boot . Build scalable and secure microservices to support business applications. Collaborate with cross-functional teams to design and implement new features. Write clean, maintainable, and testable code following best practices. Ensure high performance and responsiveness of the backend services. Troubleshoot and debug production issues as needed. Participate in code reviews and provide constructive feedback. Work in an Agile environment with tools like JIRA, Git, Jenkins, etc.
Posted 1 month ago
8.0 - 13.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Number of Openings BeyonTrust Multistack programmer 1 ECMS ID in sourcing stage TBD Assignment Duration 3 to 6 months Total Yrs. of Experience 8+ years Relevant Yrs. of experience 5+ years Missions and Responsibilities Within GIO, under the Security & Compliance direction and as a member of the CARM (Central Access Rights Management) team, the person will hold the position of L3 Expert and will also assume the role of technical project manager. He/she will be in charge of : The Development and configuration of interfaces between the CARM solution and business applications. The production and maintenance in operational conditions of the applications interfaces. The quality of service delivered by the CARM service to its customers Maintain and optimize the tools used by CARM administrators to support users Management and coordination of technical projects in an international context Computer science is your passion and you wish to develop your skills in an international context within an expertise team, then join Us ! Competencies and Profile Profile: An engineer degree or equivalent Minimum of 3-5 years of experience in multistacks programming English: full professional proficiency Soft Skills: Passion and enthusiasm : leading a cross-functional and unifying activity within the organization Customer focus and teamwork : operates a service for internal and external customers, transfers knowledge and provides support to the team Excellent presentation and communication skills (written and oral) in an international context Ability to analyze and work autonomously Technical Skills: Mandatory with advanced level : Languages : Java8 (J2SE, J2EE), JDBC, VBA, .NET Framework : Angular 15, BootStrap, Material Design Webservices protocole : Rest/Json, SOAP Build & Devops tools : Maven, Jenkins, Gitlab, Nexus, NPM, NodeJS Desirable : LDAP : Azure AD, AD, LDAP v3 Database : SQL IGA solutions : IBM Websphere, ISIM6, SV10 or others Mandatory skills IGA Multistacks developer Domain Cyber Security Max Vendor Rate in Per Day (Currency in relevance to work location) 13.5K INR per day Work Location given in ECMS ID PUNE WFO/WFH/Hybrid WFO 10 days from office ( 9:25 hours ) BG Check (Before OR After onboarding) After onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO Yes , as per client ask
Posted 1 month ago
5.0 - 10.0 years
15 - 20 Lacs
Gurugram
Work from Office
Not Applicable Specialism SAP Management Level Senior Manager & Summary As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Why PWC At PwC , you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Responsibilities End to End Implementation Experience 2 End to End Implementation experience in IBP or APO Supply Planning Others Experience Worked on ERP and IBP Master and Transaction data integration Good Understanding of ERP MM/PP/SD Master Data Good understanding of ERP MM/PP/SD Processes Mandatory skill sets SAP IBP Preferred skill sets SAP IBP Years of experience required 10+ Education qualification Btech MBA MCA MTECH CA Education Degrees/Field of Study required Master of Business Administration, Bachelor of Technology Degrees/Field of Study preferred Required Skills SAP ABAP (Advanced Business Application Programming) Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovative Design, Intellectual Curiosity {+ 26 more} No
Posted 1 month ago
4.0 - 10.0 years
6 - 12 Lacs
Chennai
Work from Office
Mulesoft Integration Developer Chennai, Tamil Nadu, India Job Description Responsibilities: Hands-on experience on Building interfaces on MuleSoft AnyPoint platform Experience in resolving production defects adhering to the SLAs Experience in Core Java, Messaging (JMS), Web API: SOAP, REST and authentication methods such as OAuth and SAML MuleSoft integration developers are also responsible for managing the AnyPoint Cloud Hub environment and supporting existing customer implementations. Work on enhancements and bug fixes to existing MuleSoft applications. Utilize an Agile / Scrum methodology to manage development work. Experience of working with MuleSoft components, workflow, and patterns, and how to configure them. Proficiency in designing Mule components (Mule ESB v4.x and above, any point Studio, flows, MEL, message modelling, pub sub, routing, filtering, database, exception handling, and API Management). Expertise in transformations using DataWeave. Knowledge of message sources, processors and properties. Good knowledge of AnyPoint Connectors for business applications. Understand exception handling and unit testing like MUnit. Experience with creation of web services and integrate them in workflow with different ESB Platform. Understanding of and ability to invoke web services - REST (with RAML or JSON /XML SOAP with WSDL). Ability to debug using tools like SoapUI, Postman. Experience designing Mule ESB templates. Knowledge of other API management tools. Required Skills Mulesoft integration
Posted 1 month ago
2.0 - 8.0 years
4 - 10 Lacs
Hyderabad
Work from Office
Hiring for Java Spring boot Developer- PAN INDIA Job Summary: We are seeking a skilled Java Developer with strong expertise in Spring Boot and Microservices architecture to join our growing development team. You will be responsible for designing, developing, and deploying scalable backend services for modern web and enterprise applications. Key Responsibilities: Develop and maintain RESTful APIs using Spring Boot . Build scalable and secure microservices to support business applications. Collaborate with cross-functional teams to design and implement new features. Write clean, maintainable, and testable code following best practices. Ensure high performance and responsiveness of the backend services. Troubleshoot and debug production issues as needed. Participate in code reviews and provide constructive feedback. Work in an Agile environment with tools like JIRA, Git, Jenkins, etc.
Posted 1 month ago
2.0 - 4.0 years
25 - 30 Lacs
Mumbai
Work from Office
Our team is the strength and the driving force behind our success story, they have overcome hurdles and have strived together as a unit, keeping the client s success as the primary goal. For us, Transformation is also about transforming the lives of our dedicated team. We continue to make employee experience the core, focus on an innovation and research-driven culture, continue to encourage our team to think outside the box, with complete freedom to constantly experiment, through trial and error if needed, and re-invent and nurture new skills. We would like to take this celebration of strength and dedication of work not only as a business principle, but as a life changing practice to transform and benefit our incredible team professionally, financially, and more importantly make an enriching experience in their personal lives. We look forward to making our work environment more vibrant and scale even greater heights. Why Join Oneture? We re constantly on a lookout for unsolved problems, ideas to contribute to - which is where you come in - we re always looking diverse range of people, talents and powerful minds like yours to help our clients improve their performance. We are fast-growing, flexible and agile. We adapt to new opportunities and are more open to new ideas making it exciting to work for us. You ll get the opportunity to work on a more varied selection of projects, expanding your skillset and giving you a much broader range of experience. Youll be a part of a growing team; you will work in small, multi-disciplinary, fast-moving teams that co-builds products, services, and experiences. You will play a critical role in innovating and building solutions from scratch, iterating quickly and getting them client/market-ready. Executives and company owners, are much more accessible, you can learn from them, express your ideas, build relationships, and get noticed. You ll find there is more camaraderie with everyone feeling a greater sense of ownership of what the business does, pleasant environment to work in, but it also gets you closer to the success of the business as you play an integral part, something which is very rewarding. The performance appraisal process is much more flexible and is more directly linked to your performance and career progression. This often means higher percentage increases for high performers. We follow hybrid work, enables you to work closer to where you live or closer to where you want to live. Our culture makes daily challenges enjoyable and rewarding and is one of the reasons why Oneture is a great place to work. Our Core Values The qualities that define us, how we behave and make decisions builds our culture and guides us to the right things. Clients Success Solve, create, help grow. Make client success your success Best People Attract and nurture talent Respect for people Treat people well Collaborate Create win win situations with People, Process & Technology Integrity Trust, Ethical, Honesty, Open Ownership mentality Taking accountability for you and everyone around you Passion to be the best Pursue for excellence in everything you do Innovation & Technology Leading Edge, Purposeful, Drive, Challenge Common Questions We look for people who want to make an impact in both their careers and the world around them by solving real life problems and turning them into business realities. You should have entrepreneurial drive, inquisitiveness of how things work, problem solving skills, passion to create new things. Life @ Oneture? Oneture creates an environment of opportunities and self-development for every employee. We thrive on business critical challenges and love to roll up our sleeves and solve them. Simply put, you will constantly be busy building innovative solutions. We seriously believe that work is more fun and productive in an open environment. We dont just work together, we trust each other. Meet Our People I joined Oneture as a python developer. Its been more than a year and so far my experience working with Oneture is really amazing. Oneture has one of the best corporate cultures and friendly colleagues. Everyday I get to learn new things. Exposure and the amount of opportunities I get to work on different technologies makes working here really exciting and worth it. Suraj Jare Full Stack Developer Current Openings Have we got you excited? Take a look at our current openings Job Role
Posted 1 month ago
3.0 - 8.0 years
6 - 9 Lacs
Gurugram
Work from Office
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce . We are seeking proven sales performers to help us grow our loyal customer base for our ESMB segment in West India. This is a role for someone who is a hunter and hungry for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the West India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities: - Developing and managing relationships within our ESMB segment focusing on customers in West India. - Managing complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications. - Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers. - Demonstrating our product via the Web. Requirements: - Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) - 3 to 8 years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. - Successful track-record managing deals with customers in West India. - Consistently over-achieved quota (top 10-20% of company) in past positions. - Experience managing and closing complex sales-cycles. Desired Skills: - Strong and demonstrated written and verbal communications skills. - Previous Sales Methodology training preferred. - CRM experience preferred. - Ability to work in a fast pace, team environment. - Strong customer references. - Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel.
Posted 1 month ago
3.0 - 6.0 years
6 - 15 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world. There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Minimum 3 years of experience in Mainframe Operations. Manage production operating system resource availability. Monitor production operating systems and devices. Expertise in IPLs of z/OS, z/VM, and z/TPF. Led complex projects, such as z/OS upgrades and hardware updates. Expertise in handling Disaster Recovery exercises. Experience in executing standalone dumps. Perform root cause analysis, resolution, and escalation for production systems (excluding business applications). Execute recovery procedures for production operating systems and devices. Perform automated startup and shutdown of the production operating system. Execute production subsystem (e.g., IMS, CICS, DB2, IDMS) started tasks restarts. Proficient in CA7 and Control-M tools. Monitor scheduled batch jobs. Resolve batch scheduling conflicts (non-application) through root cause analysis and change management. Preferred Technical and Professional Experience Proficient in JP1 and A-Auto tools. Experienced in training new team members. Regularly monitor systems for outstanding messages and batch abends. Analyze batch output to identify the root cause of failures. Identify tasks or issues for improvement and escalate tickets to the appropriate team. Quickly assess the severity of problems and make appropriate escalations. Communicate effectively and consistently with all organizational levels, and work independently without direct supervision. Strong analytical and problem-solving skills with high attention to detail. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 1 month ago
2.0 - 4.0 years
10 - 11 Lacs
Pune
Work from Office
Assist in gathering business requirements through various methods (e.g., document analysis, workshops, surveys, site visits, use cases). Collaborate with process owners and end users to document business processes and assist in translating them into system data specifications and configurations. Provide basic application training to the user community as needed. Develop a foundational understanding of the product implementation lifecycle. Project Execution/Implementation Support the development of project plans for system enhancements by documenting requirements. Provide timely status updates to the immediate supervisor. Assist in system configurations and data needs for successful implementation under guidance. Incorporate feedback from the supervisor into work products. Understand and consistently apply project standards. Assist in developing internal and external meeting objectives and agendas. Prioritize tasks effectively as assigned. Learn the components necessary for a successful project. Technical Recommendation and Testing Assist end users with conducting conference room pilots and testing solutions. Support the user community with validation and troubleshooting basic system issues (e.g., configuration issues), including basic SQL for diagnosis. Understand technical design specifications. Define test conditions and scenarios. Develop accurate and complete test plans. Conduct functional testing according to plan. Identify and document system deficiencies and recommend solutions. Qualifications Required Qualifications Experience: 2-4 years of experience as a Business Analyst or in a similar role supporting business applications and processes. <
Posted 1 month ago
1.0 - 5.0 years
5 - 6 Lacs
Chennai
Work from Office
Hiring for Java Developer - Bangalore Job Summary: We are seeking a skilled Java Developer with strong expertise in Spring Boot and Microservices architecture to join our growing development team. You will be responsible for designing, developing, and deploying scalable backend services for modern web and enterprise applications. Key Responsibilities: Develop and maintain RESTful APIs using Spring Boot . Build scalable and secure microservices to support business applications. Collaborate with cross-functional teams to design and implement new features. Write clean, maintainable, and testable code following best practices. Ensure high performance and responsiveness of the backend services. Troubleshoot and debug production issues as needed. Participate in code reviews and provide constructive feedback. Work in an Agile environment with tools like JIRA, Git, Jenkins, etc.
Posted 1 month ago
3.0 - 6.0 years
5 - 9 Lacs
Kolkata
Work from Office
Not Applicable Specialism Oracle Management Level Senior Associate & Summary As an Oracle consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Oracle applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Oracle applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Why PWC & Summary Managing business performance in today s complex and rapidly changing business environment is crucial for any organization s shortterm and longterm success. However ensuring streamlined E2E Oracle fusion Technical to seamlessly adapt to the changing business environment is crucial from a process and compliance perspective. As part of the Technology Consulting Business Applications Oracle Practice team, we leverage opportunities around digital disruption, new age operating model and best in class practices to deliver technology enabled transformation to our clients. s Extensive experience in Oracle ERPFusion implementations as a technical developer . Completed at least 2 full Oracle Cloud (Fusion) Implementation Extensive Knowledge on database structure for ERP/Oracle Cloud (Fusion) Extensively worked on BI Publisher reports, FBDI/OTBI Cloud and Oracle Integration (OIC) OIC + plsql experience is must Mandatory skill sets BI Publisher reports, FBDI/OTBI Cloud and Oracle Integration (OIC) Preferred skill sets database structure for ERP/Oracle Cloud (Fusion) Year of experience required Minimum 3 to 6 Years of Oracle fusion experience Educational Qualification Graduate /Post Graduate Education Degrees/Field of Study required Bachelor of Technology Degrees/Field of Study preferred Required Skills Oracle Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 16 more} Travel Requirements Available for Work Visa Sponsorship
Posted 1 month ago
14.0 - 15.0 years
35 - 40 Lacs
Chennai, Bengaluru
Work from Office
Join us as a Software Engineer This is an opportunity for a technically minded individual to join us as a Software Engineer you'll be designing, producing, testing and implementing working software, working across the lifecycle of the system Hone your existing software engineering skills and advance your career in this critical role we're offering this role at vice president level What you'll do Working in a permanent feature team, you'll be developing knowledge of aspects of the associated platform across the disciplines of business, applications, data and infrastructure. you'll also be liaising with principal engineers, architects in the domain and other key stakeholders to understand how the platform works and how it supports business objectives. you'll also be: Applying Agile methods to the development of software on the backlog Producing resilient and long-lived software and acting flexibly to cope with future needs Delivering intentional architecture and formulating emergent design through innovative ideas, experimentation and prototyping Designing and developing software with a focus on the automation of build, test and deployment activities, using executable patterns The skills you'll need you'll need at least 12 years of experience in software design and implementation, including being able to exploit programming languages to solve complex problems. you'll also need to be capable of complex requirements analysis capture and validation against and with business and systems requirements. Additionally, you'll demonstrate: Experience of Java, Spring Boot, Mockito, Microservices and cloud technologies such as AWS and PCF Sound collaboration skills with the ability to work with business teams to produce pragmatic solutions that work for the business Knowledge of Kubernetes, GitLab, APIGEE, Terraform, Splunk and API metrics Strong stakeholder management skills and communication skills with the ability to communicate complex technical concepts in a simple way
Posted 1 month ago
8.0 - 13.0 years
10 - 11 Lacs
Bengaluru
Work from Office
At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview The Lead Application Specialist ensures an efficient software operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving escalated end user help requests. You will be responsible for working with the business to design, develop, implement, integrate, and support PowerSchool s applications. This person is also responsible for defining, documenting and implementing best practices and standards. Additionally, this position will mentor, coach, and answer questions for fellow employees. Responsibilities Description The Professional Services team plans, guides, and delivers client projects, all with the aim to meet timeline and budget expectations and achieve organizational goals. Your day-to-day job will consist of: Lead the maintenance of all business applications including regular updates, major version releases, new installations, and bug fixes where needed Troubleshoot, resolve escalated application incidents and problems; this includes acting as a point of escalation for support problems and incidents that are not able to be resolved by the Help Desk Work directly with IT and Development on new implementations and various project work Assist and work with users with finding ways to utilize software and technology more effectively and securely Evaluate/test new software and business solutions Act as escalation point and mentor for junior level staff, providing direction and guidance when necessary Evaluate/test new software and business solutions Ensures data security and integrity for all PowerSchool applications Continually audit and monitor systems for deficiencies and perform necessary maintenance as required Exercise independent judgment to analyze and diagnose application related problems and issues Assist in application training of existing users and new employees Explore new solutions, including testing, design, modifications and deployment required to meet both the company s and client s business requirements All other duties as assigned Qualifications Minimum Qualifications Minimum of 8+ years of relevant and related work experience. Bachelor s degree or equivalent, or equivalent years of relevant work experience. Additional experience may be substitute for an advanced Degree. Oversee large scale projects with detailed designs and document business processes and procedures to coincide with project and firm expectations Work with minimal to no supervision and take ownership of problems and/or issues and ensures timely resolution Excellent analytical, troubleshooting and organization skills Able to work both independently and as a member within a team environment EEO Commitment EEO Commitment
Posted 1 month ago
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