Business Analyst - Product & Solutions

Position

Product and Solutions consultant

Reporting to

Head – Business

Location

Mumbai

Salary range

₹ 3.0 – 5.0 lakhs per annum

Experience range

1 – 3 years

Company profile

Avhan Tech is a 22-year-old software product development firm, specializing in
Cloud Communications Technologies.Avhan Tech has been at the forefront of several innovations in communications and Customer Experience management technologies, including our Patented ‘Jodo World©‘ – CloudDigital Workplace Technology Framework for Global business operations in the "Connected" business world.

Jodo Word Introduction Video

Jodo is listed amongst the top 5 companies worldwide in the WebRTC technology space and the framework is incredibly flexible, offering SaaS and product services to Enterprise as well SME Companies globally.

Key Products and Services:
1. Jodo World Framework - Cloud Digital Workplace Technology Framework.beyond the conventional Unified Communications Cloud Platforms (UCaaS) andCloud Contact Center technologies (CCPaaS)2. Cloud Automation Solutions (B2B2C, B2B)3. Cloud Mobile \ Field Force Management, (B2B2C, B2B)4. SaaS offerings - JodoLink

Qualifications and Experience

· B.E. or MBA - IT Business Management.

· 1-3 years’ experience in –

◦ Pre-Sales / Post-sales / Tech Project Management in a B2B or B2B2CCloud Technology product companies (preferably from Communication Software / CRM / Call center industry),

◦ Managing Service delivery in Cloud technology product companies

◦ Experience in Product demonstrations, responding to RFP\RFI, End user training

Essential skills

Candidate will operate in providing both Technical and Business solutions to customers.

Key skills are:

1. Analytical skills – Clear understanding of both Avhan Tech products and Client requirements and creating or mapping Jodo solutions and services to exceed client expectations.

2. Documentation skills – create and update business requirement documents at each stage of product delivery,

3. Consulting skills – Effective communication skills to capture client business problems / requirements and to develop a Jodo solution road-map that exceeds the present and future business goals.

4. Team Player - Ability to partner across various functional groups – internal + external including product development, tech support, professional services, marketing and strategic partners, account executives, etc..

5. Self-driven professional with time-management skills.

6. Ability to support domestic as well as international clients

Additional skills

1. Exposure \ experience in sales related activities – develop templates and roll out proposals, solution designs and presentations

2. Ability to work independently with virtual teams

3. Strong interpersonal, verbal, presentation and writing skills

Job role & responsibilities

1. Liaise and work closely with Team Members to achieve business objectives

2. Develop solutions for clients or variations of use cases.

3. Participate in demand generation activities, including customer workshops, Webinars, trade-shows and company events.

4. Develop strong interactive relationships with the customer's business management.

5. Monitor and manage customer deliveries

6. Develop and deliver effective training content for Clients and \ or Partner members

7. Stay abreast of new trends in the IT industry, partners, and competitors.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

• Provident Fund

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have Experience in Product demonstrations, responding to RFP\RFI, End user training
• How much experience do you have on B2B or B2B2CCloud Technology product
• What is your current ctc?
• What is your expected salary?
• Let us know your notice period
• Do you have hands on experience on standard documentation to be used in RFPs + assist Sales teams to submit RFPs for Partners / Customers?

Education:

• Bachelor's (Required)

Location:

• Mumbai, Maharashtra (Required)

Work Location: In person