Business Analyst

Job Title:

Experience : 3years Plus ( Travel or fintech domain experience Must)

Notice period : Immediate

Salary : upto 8 lpa

Role Overview:

travel industry

Role & responsibilities

• Analyze and document business requirements for travel booking engines, itinerary management, and payment workflows.
• Collaborate with stakeholders to define product features, user stories, and acceptance criteria.
• Evaluate and optimize payment gateway performance (success rates, chargebacks, fraud trends).
• Work with development teams to implement secure and scalable payment solutions.
• Conduct gap analysis between current systems and desired functionality.
• Support UAT and QA teams with test case creation and validation.
• Monitor industry trends in travel tech and digital payments to inform product strategy.

• Liaise with PSPs, acquiring banks, and fraud prevention teams to ensure compliance and performance.
• Create data-driven reports using SQL, Excel, or BI tools to track KPIs and identify areas for improvement.

Preferred candidate profile

• 3-6 years of experience as a Business Analyst in travel tech and fintech.
• Strong understanding of OTA platforms, GDS integrations, and travel APIs.
• Hands-on experience with payment gateways (e.g., Razorpay, Stripe, PayU, etc.).
• Familiarity with PCI-DSS compliance and fraud detection mechanisms.
• Proficiency in SQL, Excel, and data visualization tools.
• Excellent communication and stakeholder management skills.
• Experience working in Agile/Scrum environments.

Preferred Qualifications:

• Certifications in Business Analysis (CBAP, PMI-PBA) or Agile methodologies.

Contact:

Hr shivangi :( 7217623080)