Business Analyst - (Immediate Joiner Preferred)

• Job Tittle: Business Analyst

• Job Location: New Delhi or Gurugram

• Job Type: Full Time/Permanent

We are seeking a motivated and detail-oriented Business Analyst to coordinate with internal and external teams on ongoing projects. The ideal candidate will possess strong analytical skills, excellent communication abilities, and the capacity to manage multiple tasks efficiently.

Key Responsibilities:

• Project & Team Leadership: Lead and coordinate with internal/external teams to ensure timely, high-quality project delivery.
• Workflow & Process Optimization: Analyze and streamline processes including student journey, CRM usage, counselor workflow, and backend ops.
• Requirement Gathering: Translate business needs into technical specs, BRDs, and user stories.
• Product & Feature Development: Propose new features; collaborate on UI/UX wireframes (Figma/Balsamiq) and support product design.
• Cross-Functional Collaboration: Work closely with Tech, Product, Sales, Ops, and Management to align on project goals.
• Tool & Data Proficiency: Track work using JIRA/Trello/Notion; generate dashboards via Excel, Power BI, SQL.
• AI & Innovation: Explore AI tools (e.g., ChatGPT, Zapier AI) to automate, personalize, and enhance workflows.
• Training & Adoption: Conduct sessions to ensure smooth product adoption across teams.
• Documentation: Maintain SOPs, user flows, and training guides.

Qualifications & Skills:

• Bachelors degree in IT or a related field
• 3 to 4 years of experience in a Business Analyst or similar role
• Proven ability to lead projects, analyze data, and manage cross-functional collaboration
• Proficient in tools such as JIRA, Trello, Notion, Figma, Excel, Power BI, and basic SQL
• Familiar with CRM platforms
• Strong communication skills with the ability to engage and influence stakeholders
• Quick to adapt, with a growth mindset and a keen interest in leveraging AI tools and innovations

Note: We are only seeking qualified candidates. Those without relevant experience or with experience solely in data analysis should refrain from applying."

Interested candidate can directly share their resumes to hrm@siecindia.com or can WhatsApp on number - 9311445063