Business Analyst (FTC)

Job Description

As a BA working within the Change Delivery Department, you will work with colleagues and other stakeholders to investigate operational issues, problems and new opportunities, seeking effective business solutions through improvements in aspects of business areas or systems. You'll also assist in the analysis of underlying issues and their root causes, identifying available options for consideration. Appropriate use of diagrams, graphs and other mechanisms to communicate effectively with diverse stakeholder groups, across and outside of the organisation, including senior management. Preparation of various documentation as required by the project to agreed standards, of consistent quality and to agreed timelines Tasks Support Change Delivery Department in the delivery of Programmes and Projects by working with colleagues and other stakeholders to investigate and model business functions, business processes, information flows and data structures; Investigating operational issues, problems and new opportunities; seeking effective business solutions through improvements in aspects of business areas or systems of interest. Assisting in the analysis of underlying issues and their root causes, and identifying available options; Specifying data, data objects and information flows that align with the needs of the business; Producing business analysis deliverables using relevant documentation styles in line with organisational standards using appropriate tools, for example; Business Requirements Documentation Specification Documentation Development of test plan and support scripts and KPI reporting Facilitating stakeholder meetings and workshops, and presenting findings and actions both verbally and in writing to the business; Assisting in defining user acceptance tests for new or improved business processes and IT systems; Assisting in defining holistic solutions that address organisational, people, processes, information and technology aspects; justifying the solutions when supporting the development of a business case for a business change initiative. consider opportunities and potential risks attached to suggestions you make communicate the benefits of your recommendations across departments and help to address any uncertainty and concern support staff and teams in making your recommended changes, including helping to resolve any issues ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation. Key competencies for position and level Communicates Effectively Organisation Savvy Being Resilient Plans and Aligns Demonstrates Self-Awareness Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Attention to detail Taking Ownership Curiosity Positivity