Job
Description
Please Note: This position is on third-party payroll and will involve collaboration with international teams (India, US, and Mexico). Role Summary: We are seeking an experienced Business Analyst with Project Coordination expertise to manage and support the execution of multiple business-critical technology projects. The role involves coordinating project activities, facilitating cross-functional team communication, ensuring alignment with business objectives, and driving efficient execution. The ideal candidate will have a strong grasp of Agile methodologies, project planning, stakeholder management, and business process analysis. Key Responsibilities: 1. Business Analysis & Planning: Engage with stakeholders to gather and analyze business requirements aligned with organizational goals. Translate business needs into functional specifications and project deliverables. Develop project charters, roadmaps, and requirement documentation. Define project objectives and success criteria in collaboration with leadership and technical teams. Support creation of detailed project plans including scope, milestones, timelines, and resource allocation. 2. Project Coordination & Execution: Coordinate and track project execution across multiple teams (technical, UX, QA, etc.). Schedule and lead daily/weekly meetings to ensure milestones are met and blockers are resolved. Support sprint planning, review, and retrospective sessions with Agile teams. Monitor task progress, manage risks, and escalate issues to leadership when necessary. Collaborate with product and technology teams to ensure solutions are aligned with the overall business vision. 3. Communication & Stakeholder Management: Act as the primary point of contact between project stakeholders, technical teams, and leadership. Maintain clear, consistent communication across all levels of the organization. Provide regular status updates, dashboards, and reports for leadership and executive sponsors. Prepare and deliver project documentation, presentations, and reports. Facilitate international team collaboration across India, the US, and Mexico time zones. Required Skills & Experience: 5+ years in business analysis and project coordination roles. Strong knowledge of Agile/Scrum methodologies; experience with sprint planning and retrospectives. Prior experience working with SaaS or enterprise-level solutions preferred. Hands-on experience with project management tools like JIRA, Confluence, Trello , etc. Familiarity with data and cloud platforms; ability to understand technical architectures is a plus. Excellent written and verbal communication skills; ability to influence stakeholders at all levels. Strong analytical thinking, problem-solving, and organizational skills. Comfortable working in a global team environment and managing cross-time-zone communication. Preferred Qualifications: Bachelors or Masters degree in Business, Computer Science, or a related field. Certification in Business Analysis (e.g., CBAP, CCBA) or Agile/Scrum (e.g., CSM, PMI-ACP) is a plus. Experience in customer engagement or workplace solutions domain preferred. Familiarity with DevOps, CI/CD, and testing concepts (e.g., TDD, automated testing). Additional Notes: This role requires flexibility in working hours to accommodate meetings with international teams (Mexico, US, India). Strong interpersonal and stakeholder management skills are critical for success.)
