Business Analyst

Role & responsibilities:

• Requirements Gathering and Analysis
• Work closely with stakeholders to understand business needs, gather requirements, and document them clearly.
• Translate business requirements into functional specifications for IT teams.
• Conduct detailed analysis to ensure requirements align with business goals and user needs.
• Process Improvement and Solution Design
• Analyze current business processes to identify areas for improvement and recommend solutions.
• Develop process maps, workflows, and business models to streamline operations.
• Collaborate with development teams to design and implement process improvements.
• Data Analysis and Reporting
• Analyze data from various sources to identify trends, issues, and opportunities.
• Develop and present reports, dashboards, and visualizations to support data-driven decision-making.
• Track key performance indicators (KPIs) and provide insights to guide business strategy.
• Project Management Support
• Assist in planning and managing project timelines, deliverables, and resources.
• Coordinate with cross-functional teams to ensure project goals are met on time and within scope.
• Provide support for testing, including developing test cases, conducting user acceptance testing, and validating results.
• Stakeholder Communication and Collaboration
• Serve as a liaison between business units, IT, and other departments to ensure clear communication.
• Facilitate meetings, workshops, and presentations to keep stakeholders informed and engaged.
• Gather feedback and address concerns to ensure project alignment with business objectives.
• Documentation and Compliance
• Create and maintain detailed documentation, including requirement specifications, user manuals, and process guides.
• Ensure compliance with company policies and industry standards throughout project lifecycles.
• Document lessons learned and contribute to knowledge sharing within the organization.
• Continuous Improvement
• Stay current with industry trends, tools, and best practices to bring innovative solutions to the team.
• Proactively identify opportunities for process optimization and cost savings.
• Encourage a culture of continuous improvement by promoting data-driven decision-making.

Preferred candidate profile

• Bachelors degree in Business, Information Systems, Data Science, or a related field.
• 3-5 years of experience as a Business Analyst or in a similar role.
• Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and project management software.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent communication and interpersonal skills for effective stakeholder engagement.
• Knowledge of Agile and Waterfall project methodologies is a plus.