Description
Position Title: Business Analyst Location: PuneKey Applicant Requirements
- A holder of a Bachelor's degree in Computer Science, Engineering, or greater
- Have at least 5-9 years of Business Analyst, Product Owner, or similar experience interfacing between a business and a development group
- Proficient in the card processing industry
- Demonstrate a technical proficiency by knowing C#, MSSQL, and or equivalent experience with programming languages and database query tools
- Show an ability to manage and lead cross-team projects, working with multiple development teams, as well as internal and external partners to successful project conclusion
- An Analytical and Innovative thinker
- Proficient and have demonstrable Leadership and Teamwork skills
- Proficient and have demonstrable communication, presentation, and facilitation skills
- Perform with commitment, accountability, transparency, integrity and partnership
- Have a familiarity with agile methodologies and best practices (LEAN, AGILE (SCRUM and SAFE) as well as Waterfall project management methodology
- Proficient in various office software products What might also help
- Experience in Data Analytics
- Certified Business Analyst Professional certification
- Project Management Professional certification
- Certified Scrum Product Owner
- Or equivalent certification
Key Responsibilities
The innovation and automation team is seeking a curious, self-motivated sr. business analyst and agile practice leader to join our team. The ideal candidate will have a drive for constant improvement, a commitment to improving the internal technology experience, and the desire to use critical thinking and problem-solving abilities to find the best solutions to common pain points. Agile experience (especially as a scrum master or lead) is highly desirable.
- Create requirements, manage prioritization of work, and determine acceptance criteria for a development team based on payments industry knowledge and experience in the information technology space
- Troubleshoot and identify gaps with existing systems/processes such as, but not limited to, manual processes that can easily be automated, lack of appropriate tracking systems, security risks and vulnerabilities
- Assist in evolving team processes and drive continuous improvement based on experience in successful delivery in Agile teams.
- Contribute to the future roadmaps and planning based on industry experience and insights
- Lead the change management and release process for products the team develops based on ITIL and company best practices
- Help to establish a strong purpose and sense of urgency within the team in order to deliver projects on time
- Maintain alignment between the Product Management, Program Management, the Development Teams, and Customer Service
- Negotiate product offerings with stakeholders to find the optimal minimum viable product (MVP) for users needs
- Lead agile ceremonies, especially sprint planning and backlog sessions
- Craft product documentation, including quickstart guides, product manuals, and business processes
- Advocate for user experience Desired attributes:
- Doesn't mind speaking up to disagree
- Invested in the success of teammates
- Believes in the mission of improving technology experience and constantly seeks novel ways to achieve this
- Enjoys technological problem solving
- Seeking a growth role with a strategic stake in the shape of the organization
- Evangelist for best practices
- Negotiator/peacemaker
- Prefers guidance rather than instruction and willing to make the role their own
- Lifelong learner
- Resilient/nimble when adapting to changes