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Business Analyst, Ecosystem Technology

Business Analyst, Ecosystem Technology

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Red Hat

5 - 10 years

14 - 18 Lacs

bengaluru

Posted:3 days ago| Platform:

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Skills Required

business analyst kubernetes crm systems business processes user stories distributor sales salesforce recruitment salesforce customization relationship management linux business transformation software solutions agile red hat crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Red Hat Partner Relationship Management (PRM) Modernization team is hiring a Business Analyst to support the continued development & maintenance of the platform. You will assist with the design processes and changes to processes that will be used to implement the business transformation solutions. This is accomplished through research and fact-finding combined with an understanding of applicable business processes & systems. Youll play a key part in accelerating our journey to a brand new instance of Salesforce.com (Lightning) that will support Red Hats future growth. As a Business Analyst, you will coordinate with cross-functional SMEs and Key Interlocks to ensure business vision / requirements are meeting the needs of the organization.What will you do:

Work with cross-functional teams to map features into well-defined product requirements including features, user stories, and acceptance test criteria

Collaborate with Product Owner, Business Architect and IT development teams to deliver features in a timely manner

Identify and resolve gaps between new and existing business processes and applications and facilitate implementation of new business processes and modifications

Apply critical thinking to troubleshoot issues quickly and effectively

Hand on key support for Out Of the Box Configurations and workflow set up tied to the process requirements

Responsible for writing UAT Scripts to ensure full end-to-end testing of functionality before releasing into production

Coordinate UAT activities across multiple business and technical teams

Supports adoption and business benefits through white glove support during each release with through training and engagement with the user community

Will provide front-line business process support across the entire Sales lifecycle leveraging best practices and facilitating enhanced business metrics across multiple platforms

What will you do:

5+ years experience working as a business analyst with commercial experience with a vendor, reseller, or distributor in operations or IT, supporting sales tools such as CRM(Salesforce.com), CPQ/CLM, Anaplan etc

In-depth knowledge of PRM and CRM systems

Experience in designing and implementing new Salesforce objects, workflow rules, custom layouts, and other standard Salesforce customization preferred

Knowledgeable in different GTM Routes on how a particular deal could be transacted; exposure to cloud marketplaces is a plus

Accountable to deadlines and able to manage competing priorities

Innovative and analytical problem-solving skills with close attention to detail

Ability to work as part of a matrixed, agile team in a collaborative environment

Excellent business insight and understanding of the organizations goals and objectives

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Business Analyst, Ecosystem Technology