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Equitas Small Finance Bank
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Branch Operations Officer

Branch Operations Officer

Equitas Small Finance Bank

1 - 5 years

2 - 4 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

Finance Customer Service Compliance Branch Operations BFSI ich-gcp guidelines drug safety pharmacovigilance ich ctd clinical research regulations regulatory affairs clinical trials

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and experienced Branch Operations Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry. Roles and Responsibility Manage daily branch operations, ensuring efficient workflow and customer satisfaction. Supervise and coordinate with branch staff to achieve operational goals. Develop and implement strategies to improve branch performance and productivity. Maintain high standards of customer service, resolving complaints and queries promptly. Ensure compliance with regulatory requirements and internal policies. Analyze operational data to identify areas for improvement and optimize processes. Job Requirements Minimum 2 years of experience in branch operations or a related field. Strong knowledge of BFSI operations, regulations, and procedures. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment, prioritizing tasks effectively. Proficient in Microsoft Office and other operational software. Strong analytical and decision-making skills with attention to detail.

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Equitas Small Finance Bank

Banking

Chennai Tamilnadu

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Branch Operations Officer