Branch Operations Officer

Job Overview:

Studio 52 is seeking a highly skilled and dynamic Branch Operations Manager to oversee the day-to-day operations of our Pune office. This role requires a proactive individual who will manage and streamline operations, ensure smooth workflow, hire new staff, and assist in HR functions. The ideal candidate will have a strong operational background, excellent leadership abilities, and a hands-on approach to solving challenges and ensuring that the branch runs efficiently.

Key Responsibilities:

• Day-to-Day Operations Management: Oversee and manage the daily operations of the Pune office. Ensure all processes run smoothly, efficiently, and on schedule.
• Staff Recruitment & Training: Work closely with HR to handle recruitment for the branch, ensure proper onboarding, and provide ongoing training and development for new and existing staff.
• Operational Efficiency: Identify areas for improvement in the branch’s workflow and implement strategies to improve efficiency and productivity. Address operational challenges promptly and effectively.
• Budget Management: Assist in managing the branch budget, ensuring that resources are allocated appropriately and operations stay within budgetary constraints.
• HR Assistance: Assist HR with employee-related tasks, including attendance tracking, performance management, and maintaining employee records. Support HR initiatives to ensure a positive work environment.
• Collaboration with Head Office: Coordinate with the main office to ensure that the branch meets company standards and policies. Communicate any branch-specific issues or needs to the senior management.
• Quality Assurance: Ensure the branch’s operations align with Studio 52’s standards for quality. Oversee client projects and internal processes to maintain a high level of service.
• Employee Engagement & Wellbeing: Foster a positive and motivating workplace culture. Encourage team engagement and ensure that the staff is aligned with company values and goals.
• Reporting: Generate regular reports on branch operations, staff performance, and key performance indicators (KPIs) for senior management.

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 5+ years of experience in operations management, preferably in a media production or creative industry.
• Proven track record in staff management, recruitment, and HR support.
• Strong leadership and decision-making skills, with the ability to manage a team and drive operational performance.
• Ability to analyze and improve operational processes for efficiency.
• Strong communication and interpersonal skills, with a collaborative mindset.
• Ability to multitask, prioritize, and solve problems in a fast-paced environment.
• Proficient in MS Office, project management tools, and HR software.

What We Offer:

• Competitive salary with performance-based incentives.
• Opportunity to work with a creative and dynamic team.
• Professional growth and development opportunities.
• A supportive and engaging work environment at Studio 52’s Pune office.

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Operations management: 2 years (Preferred)

Location:

• Pune, Maharashtra (Preferred)