Branch Manager(Male)- Guntur/Hyd/Bangalore

Role & responsibilities:

. Branch Operations Management

* Oversee all daily operations at the branch.

* Ensure adherence to company policies, compliance, and internal controls.

* Maintain proper documentation and ensure audit readiness.

Customer Relationship & Service

* Build strong relationships with customers and local stakeholders.

* Address customer queries and resolve issues effectively and promptly.

* Promote a service-first culture within the team.

3. Team Supervision & Development

* Manage a small team and assign clear responsibilities.

* Mentor and guide junior staff on operational excellence and customer service.

* Ensure team targets and service levels are met consistently.

4. Business Development & Outreach

* Identify local business opportunities and partnerships.

* Support marketing and promotional initiatives at the branch level.

* Drive customer acquisition and retention efforts.

5. Reporting & MIS

* Maintain accurate records of branch performance, collections, and transactions.

* Provide timely reports to regional or head office teams.

* Highlight risks, local trends, or opportunities to management.

Cash & Asset Handling (if applicable)

* Ensure safe handling of branch cash and physical assets.

* Coordinate with finance/accounts for reconciliations and reporting.

Compliance & Risk Monitoring

* Ensure full compliance with regulatory and company norms.

* Monitor risks and escalate potential issues for timely action.

Preferred candidate profile:

Experience Level:

1. Minimum 10 years of professional experience.

2. Retired senior professionals

Key Competencies & Skills:

1. Leadership & People Management

* Proven ability to manage and mentor teams.

* Experience handling small-to-mid-sized branches or client-facing units.

2. Customer Relationship Handling

* Strong interpersonal skills to build trust with customers and partners.

* Empathetic, solution-oriented, and customer-focused approach.

3. Operational Oversight

* Familiarity with day-to-day branch activities, including compliance, reporting, and cash handling.

* Comfortable working with basic digital systems and MIS tools.

4. Communication & Local Connect

* Excellent verbal and written communication skills.

* Proficiency in English and local language (Telugu/Kannada as per location).

* Good local knowledge and network in the assigned area.

5. Integrity & Reliability

* High standards of ethics, integrity, and professionalism.

* Ability to work independently and take ownership of responsibilities.

Educational Qualification:

* Graduate in any discipline.

* Additional certifications in Banking, Accounting, or Insurance are a plus.