Branch Manager(Male)- Guntur/Hyd/Bangalore

Job Description

Role & responsibilities: 1 . Branch Operations Management * Oversee all daily operations at the branch. * Ensure adherence to company policies, compliance, and internal controls. * Maintain proper documentation and ensure audit readiness. 2. Customer Relationship & Service * Build strong relationships with customers and local stakeholders. * Address customer queries and resolve issues effectively and promptly. * Promote a service-first culture within the team. 3. Team Supervision & Development * Manage a small team and assign clear responsibilities. * Mentor and guide junior staff on operational excellence and customer service. * Ensure team targets and service levels are met consistently. 4. Business Development & Outreach * Identify local business opportunities and partnerships. * Support marketing and promotional initiatives at the branch level. * Drive customer acquisition and retention efforts. 5. Reporting & MIS * Maintain accurate records of branch performance, collections, and transactions. * Provide timely reports to regional or head office teams. * Highlight risks, local trends, or opportunities to management. 6. Cash & Asset Handling (if applicable) * Ensure safe handling of branch cash and physical assets. * Coordinate with finance/accounts for reconciliations and reporting. 7. Compliance & Risk Monitoring * Ensure full compliance with regulatory and company norms. * Monitor risks and escalate potential issues for timely action. Preferred candidate profile: Experience Level: 1. Minimum 10 years of professional experience. 2. Retired senior professionals from public/private sector banks, NBFCs, or insurance companies are strongly encouraged to apply. Key Competencies & Skills: 1. Leadership & People Management * Proven ability to manage and mentor teams. * Experience handling small-to-mid-sized branches or client-facing units. 2. Customer Relationship Handling * Strong interpersonal skills to build trust with customers and partners. * Empathetic, solution-oriented, and customer-focused approach. 3. Operational Oversight * Familiarity with day-to-day branch activities, including compliance, reporting, and cash handling. * Comfortable working with basic digital systems and MIS tools. 4. Communication & Local Connect * Excellent verbal and written communication skills. * Proficiency in English and local language (Telugu/Kannada as per location). * Good local knowledge and network in the assigned area. 5. Integrity & Reliability * High standards of ethics, integrity, and professionalism. * Ability to work independently and take ownership of responsibilities. Educational Qualification: * Graduate in any discipline. * Additional certifications in Banking, Accounting, or Insurance are a plus.