Branch Manager

Branch Manager

• Develop and implement strategic business plans to achieve monthly, quarterly, and annual targets for client acquisition, loan disbursement, and overall portfolio growth.
• Identify new market opportunities and conduct local area mapping to expand the branch's reach and client base.
• Manage day-to-day branch operations to ensure smooth, efficient, and secure functioning

• Ensure strict compliance with all internal policies, procedural guidelines, and external regulatory requirements (e.g., RBI guidelines for MFIs).
• Oversee branch finances, including managing cash flow, petty cash, and ensuring accurate and timely financial reporting.
• Conduct regular internal audits and controls to prevent fraud and operational risks.
• Conduct regular performance reviews, provide constructive feedback, and identify training needs to foster professional development and a high-performance culture.
• Promptly address and resolve customer complaints, inquiries, and issues.
• Prepare and submit accurate and timely reports on branch performance, portfolio health, operational metrics, and market trends to the Area/Regional Manager.