Branch Manager

Hi,

We are hiring Branch Manager for leading NBFC in Chennai

Product: MLAP Business Loans

Key Responsibilities

1. Team Leadership & Development

• Empower Relationship Managers (RMs): Act as a mentor, guiding RMs to effectively serve entrepreneurs by providing training, coaching, and motivation.
• Foster a Collaborative Culture: Cultivate a positive work environment that encourages teamwork, open communication, and mutual support.
• Performance Management: Set clear expectations, conduct regular performance reviews, and implement corrective actions to enhance team productivity.

2. Customer-Centric Operations

• Deliver Tailored Financial Solutions: Understand the unique needs of MSMEs and offer customized loan products that facilitate their growth.
• Ensure Compliance and Risk Management: Adhere to regulatory standards and internal policies to mitigate risks and maintain operational integrity.
• Enhance Customer Experience: Address customer inquiries and concerns promptly, ensuring high satisfaction and long-term relationships.

3. Business Development & Market Penetration

• Identify Growth Opportunities: Assess local market conditions to uncover new business prospects and expand the customer base.
• Implement Sales Strategies: Develop and execute plans to achieve branch sales targets, focusing on loan disbursements and cross-selling financial products.
• Build Community Relationships: Engage with local businesses and community leaders to strengthen companys presence and reputation.

4. Operational Excellence & Financial Stewardship

• Oversee Branch Operations: Manage daily activities, ensuring smooth functioning and adherence to company procedures.
• Monitor Financial Performance: Track key metrics such as loan portfolio quality, repayment rates, and branch profitability.
• Budget Management: Allocate resources efficiently to support business objectives and maintain cost effectiveness.

5. Strategic Reporting & Continuous Improvement

• Analyze Performance Data: Regularly review branch performance reports to identify trends, challenges, and areas for improvement.
• Implement Best Practices: Share insights and successful strategies with other branches to promote organizational growth.
• Drive Innovation: Encourage the adoption of technological solutions that enhance operational efficiency and customer service.

Qualifications

Experience:5 + years of experience in Business loan

Education:Must be a graduate

Age criteria:up to 38 years

Salary:8 LPA

Job Location: Ambattur

Interested candidate can contact 9865863794 or share your resume through whats app or mail to maheswari@dolphinconsultants.in

Regards

R. Maheswari

HR Recruiter Talent Acquisition

Dolphin Consultants

Ph:9865863794

Email:maheswari@dolphinconsultants.in