Manage overall operations of the branch, including sales, recovery, customer service, and administration.
Achieve branch business targets for loans, deposits, and other financial products.
Develop and implement strategies to enhance customer acquisition and retention.
Lead, motivate, and monitor the branch team to ensure productivity and performance.
Maintain strong relationships with customers, local stakeholders, and business partners.
Ensure effective collection and recovery of dues, minimizing NPAs.
Monitor branch expenses and ensure cost efficiency.
Conduct regular review meetings and report branch performance to higher management.
Ensure adherence to NBFC policies, regulatory guidelines, and compliance standards.
Handle customer grievances promptly and effectively.

Key Skills & Competencies:

Strong leadership and team management skills.
Good knowledge of NBFC products, credit, and recovery processes.
Business development and customer relationship management ability.
Excellent communication, negotiation, and problem-solving skills.
Ability to work under pressure and achieve targets.

Qualifications & Experience:

Bachelor’s/Master’s degree in Business Administration, Finance, or related field.
3+ years of experience in NBFC/Banking sector with at least 2 years in a supervisory/managerial role.
Proven track record in sales, collections, and branch operations management.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Health insurance
Provident Fund

Work Location: In person

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