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2.0 - 6.0 years

2 - 4 Lacs

Nashik

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About The Role Branch Relationship Manager - Business Development Department Retail Liabilities - Branch Banking Location Hyderabad Reporting Relationships Branch Manager / Deputy Branch Manager Grade Name Deputy Manager Age 27 Min - 35 Max Grade M2 Job Role: Responsible for NTB acquisition of customers. Responsible for successfully contacting 20 customers per day. Responsible for meeting 4 customers/ prospects per day. Responsible for upgrading customers from a lower product category to higher product category Responsible for cross-selling of various products like TD, SIP, MF, Insurance, Gold, Demat, Asset, Gift Card etc. @ minimum 2 per day. Job Requirements: Blend of service and sales orientation MBA / Graduate

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2.0 - 6.0 years

1 - 4 Lacs

Jodhpur

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About The Role Source merchants who need POS/EDC terminals/Bharat QR (Merchant acquiring) in the local market Work with mapped branches and sales teams for lead generation and closure Meet customers, understands needs, negotiate on pricing, close AOFs Generate independent leads from references and close them proactively. Understanding of KYC, costing, pricing, subvention, etc Generate performance reports and identify gaps/opportunities and Drive topline revenue Retain clients by building relationship and growing portfolios

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1.0 - 5.0 years

6 - 10 Lacs

Ahmedabad

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About The Role Relationship Manager-Loan Against Property Location Mumbai Reporting Relationships Location Manager The "˜Loan Against Property (LAP)"™ Business vertical is the part of "˜Secured Assets"™ division of the Consumer Bank. This vertical specializes in acquiring retail customers for funding against Residential, Commercial & Industrial Properties. We also provide loans for purchase of Commercial Properties and funding with Lease Rental Discounting. The target customer segment is small & medium traders, manufacturers & service provides and self-employed professionals. We have recently started funding Salaried customers also. The vertical has Pan India presence with coverage in most of the major towns of the country. The Sales team comprises Relationship Managers (RMs) who are responsible for acquiring LAP customers from various channels i.e. Direct Marketing Agents, Direct Sales Teams, Branch Banking & Other Group Businesses etc. Job Role: Manage sales for Loan against Property business from cross channel and open market Manage sales and distribution through the cross channel and open market channels Ensure unilateral growth by adding new Branches Manage and grow the Direct Sales team and focus on increased Productivity Marketing and encashing catchment areas Meeting HNI clients and explaining various products related to Loan against property/HF/ Working capital. Responsible for Builder relations and Builder Tie Ups to focus on Primary Markets Responsible for Project approvals of Builders Ensure additional revenue generation through cross sell & Multi selling of Insurance, CASA , Credit Cards etc. Training & Development of the DST Team and DSAs Liasoning with Internal teams for business like Credit, Legal, Technical, RCU & Operations Responsible for end to end processing of the case and updating the status of the same to the customers. Ensuring Top Class service for Customers for better NPS Scores Experience in SECURED LOAN SALES is Must Job Requirements: Qualification - Graduate / MBA Skills & Experience Minimum 2 years work experience in Home Loan /Mortgage Sales with DMA/DST/Bank Branches Customer relationship management skills Sales and service orientation

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1.0 - 5.0 years

2 - 4 Lacs

Gurugram

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About The Role Elite Relationship Manager (Position Code-7012) Job Role: Develops new and expands existing Customer relationships forliabilities (CA driven) and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements: Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding ofTrade and Forex & CA. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self-motivated with a passion to achieve.

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4.0 - 9.0 years

5 - 8 Lacs

Ludhiana, Nawanshahr, Gurdaspur

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Looking for BM for Retail branch banking in a rural branch. A branch manager oversees the daily operations of a specific branch, ensuring smooth functioning, profitability, and customer satisfaction.

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5.0 - 10.0 years

7 - 12 Lacs

Nagar

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As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they we're made just right for you. Job Purpose Job starts with recruitment of manpower and training them on Consumer LAP business. Catchment mapping to each of the DST s is an important activity. Ensure productivity from DST s and drive Consumer LAP business from Branch Banking channel. Also responsible for cross selling to the existing base and cross selling other bank products to the new customers. Sales manager is also responsible for Consumer LAP P L of all the branches assigned to him/her. Key Accountabilities Recruitment Training of Manpower Handholding the DST s Driving the productivity. Catchment mapping Marketing Activities Achievement of Annual Operating Plan for both DST s Branches. Ensure Profitability of Consumer LAP Business Responsible for Portfolio Quality Job Duties responsibilities Ensure Manpower against Budgeted numbers Ensure every DST to follow the sales process Ensure DST s does regular marketing activities and participates in the traders/association meetings in the given catchment. Closely work with branch banking team and attend the branch leads. Work with DST s and customer visits Ensure all corporate office initiatives are being implemented Requirement 5-10 Years of experience in sourcing Business Loans / Loan against property / MSME business. At least 3 5 years of experience in team handling. Graduation / Post Graduation Sales / Business Development Leadership skills Ability to lead team Relationship management Team Development Strategy and Planning Resource Allocation Banking knowledge Computer Skills and digital knowledge Good network in the market Team Player Self Motivated Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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8.0 - 13.0 years

5 - 8 Lacs

Ludhiana, Nawanshahr, Gurdaspur

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Looking for BM for Retail branch banking in a rural branch

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1.0 - 6.0 years

2 - 3 Lacs

Mumbai

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About The Role Develops new and expands existing High Net worth Customer relationships forliabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self-motivated with a passion to achieve.

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1.0 - 5.0 years

2 - 5 Lacs

Surat

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About The Role (DESIGNATION) Transaction Banking Group ROCE ( Relationship Officer Customer Engagement) Location Hyderabad Number of Positions 12 Reporting Relationships RCEM ( Regional Customer Engagement Manager ) Position Grade M2 ` Job Role: Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C category book of 2-3 brancheswith approx. 1000 to 1500 customers will be mapped ) Cross sell of Asset ( HL, LAP, CL,PL, GL, WC, CV ) Liability ( CA, SA TD) and Third Party & Investment Products ( LI GI Trinity & MF) on the mapped book Deepening of CA SA and TD mapped relationships. Meeting and conversion on leads from VRM and CEC. Working closely with respective teams on LI, GI, KSEC, IC and Asset team for timely conversion of the business. Ensuring customer stickiness and category upgrade. Acquisition, X-sell of business & Service activations to existing customers Explain all the Facilities of the Bank in Form of Demonstration both online / offline Enroll the customer for the services which would be useful for him Handle customer service requirements like account opening, Trinity account opening, liability product selling, liability on product features, Cheque book insurance. Speed and efficiency of service given Sales targets for banks and investment products. Customer acquisition from Family Household & referrals. Have higher NPs scores Job Requirements:: Job Role Graduate/Post Graduate in any stream with at least 1 year experience in banking/finance Must be energetic, confident and go-getter Application: If you wish to apply for this job position, please fill your details in the Kotak Fast Track A pplication Form and mail tosmitha.nair@kotak.com Please mention the following in the subject line as "˜ "Position Name" " Your Name" " Your Current Business group "

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1.0 - 6.0 years

2 - 3 Lacs

Ahmedabad

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About The Role Develops new and expands existing High Net worth Customer relationships forliabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self-motivated with a passion to achieve.

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1.0 - 2.0 years

3 - 5 Lacs

Bareilly

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KRAs: Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-of-mouth Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed.Providing quality of experience that will ensure retention and positive word-of-mouth. Experience, Qualifications & Qualities Experience of 1-2 years only. The experience should have been in the front-office of banks. Graduate.Well groomed and presentable. Bilingual proficiency: English and local language Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must. Age: 22-25 years Others: Reporting to: Service Manager / Branch Manager (depending on size of branch) Target: ADFC, HDFC, Coo-op Banks, Thomas Cook, UAE Exchange The Role ( Revenue Generation, Customer Acquisition, Customer Retention , Cost Efficiency Through Process.

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2.0 - 3.0 years

6 - 7 Lacs

Surat

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Job Role- Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the Branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance Responsible For Sourcing High Value CA customers along with entire Family Banking relationship Penetration of Business Banking products like CMS/POS/Beat services to CA customer. Job Requirement- MBA preferred 2-3 Years for MBAs and 3 4 years for Non MBAs. Background in order of preference o Banking o Financial Services o FMCG / Tele Communication Had managed & Sourced Business Banking customers

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2.0 - 3.0 years

6 - 7 Lacs

Mumbai

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Job Role- Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the Branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance Responsible For Sourcing High Value CA customers along with entire Family Banking relationship Penetration of Business Banking products like CMS/POS/Beat services to CA customer. Job Requirement- MBA preferred 2-3 Years for MBAs and 3 4 years for Non MBAs. Background in order of preference o Banking o Financial Services o FMCG / Tele Communication Had managed & Sourced Business Banking customers

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3.0 - 4.0 years

7 - 8 Lacs

Bengaluru

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Job Role Handling personalized service requests of Privy Program- Branch Optima customers Enhanced customer experience given to Privy Program- Branch Optima customers Maintaining reports, MIS as prescribed Ensuring strict adherence to regulatory and internal approved prescribed requirements for this customer segment Coordination with CPC/RPC/Investment desks for account opening of Prime customers Execute documentation within prescribed compliance norms - ensure all documents are first pass Managing complaints of customers and ensuring their resolution within TAT Ensure targets on Cross Sell, Product Holding, ReKYC, Digital Scores are met Ensure customer coverage targets are met 100% adherence to compliance and laid down process Job Requirements Excellent written and oral communication skills with customer service orientation 3-4 years of experience Courteous and polite. Good Knowledge of Microsoft Excel Understanding of banking norms and processes

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3.0 - 5.0 years

2 - 4 Lacs

Mumbai

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JOB ROLE : Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. Coordination with CPC/RPC/Investment desks for acco Description for Internal Candidates JOB ROLE : Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. Coordination with CPC/RPC/Investment desks for account opening of customers. Managing complaints of customers and ensuring their resolution within TAT. JOB REQUIREMENT: Developing and maintaining banking relationships with a select group of high net worth customers Excellent communication skills with customer service orientation Courteous and polite. Good knowledge of Microsoft excels. Understanding of banking norms and processes.

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2.0 - 4.0 years

4 - 6 Lacs

Anantapur

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Regional 360 Manager Job Name R360M Regional 360 Manager Department Retail Liabilities Branch Banking Reporting Relationships Zonal 360 M / RBH Grade M5 / M6 R360Manager is a Regional role that revolves functioning below core objectives at Region/Zone level Driving Health Score for RL-Branch Banking portfolio through Regional Leadership across the Regions/Zones. Regional Channel Drives & Analytics support to Region with an objective to help to achieve their topline budgets through analytical insights. Digital Adoption & Digital Txns drive across the LOBs Portfolio quality movement & driving awareness of Analytical tools to Channel Support to Areas/Regions to drive and review performance on Health Parameters for managed portfolio, Driving Digital adoption and identify the areas of improvement with AM/RBM. Draw an operational plan to drive portfolio Health targets and ensure that the key aspect of customer engagement through granular book coverage is achieved with special focus on digital banking and consumer assets product . Regional Channel Campaigns Drive & Analytics support to Region / Zone with an objective to help Branches/Area/Region to achieve their topline budgets through analytical insights by providing product level Opportunities/Potentials, EBT or Business Enablers etc. drive. Intelligent analytical insights to contribute towards achievement of product level top line targets across the zone and support Regions/Areas by providing Product level data opportunities through Local/ Central level campaigns and use EBTs (Event Based Triggers) as an opportunity tool to generate business out of it. Drive Channel Campaigns in the Area/Region across LOB"s through Central / Local level designed campaigns. Data support for the same would be provided by the HO/Analytics team. Drive adaptability of Analytical tools for the channel including Reliability, PMPT, UNICA & EBT triggers etc. in the zone across all Regions/Areas. Drive Interact/Reliability/CRM adoption across all areas and Regions in Zone. All the data support would be taken care by Central Team and R360Ms/Z360Ms to ensure no CRN level data to be distributed across the Area/Regions. If you wish to apply for this job position, please fill your details in the Kotak Fast Track A pplication Form and mail to Please mention the following in the subject line as " "Position Name" " Your Name" " Your Current Business Group "

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2.0 - 4.0 years

4 - 6 Lacs

Madurai

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About The Role JOB ROLE Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. Coordination with CPC/RPC/Investment desks for acco Description for Internal Candidates JOB ROLE : Handling personalized service requests of customers.Generation of timely business MIS.Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.Coordination with CPC/RPC/Investment desks for account opening of customers.Managing complaints of customers and ensuring their resolution within TAT. JOB REQUIREMENT: Developing and maintaining banking relationships with a select group of high net worth customers Excellent communication skills with customer service orientation Courteous and polite. Good knowledge of Microsoft excels. Understanding of banking norms and processes.

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2.0 - 3.0 years

4 - 5 Lacs

Mumbai

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About The Role Job Role- Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the Branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance Responsible For Sourcing High Value CA customer"s along with entire Family Banking relationship Penetration of Business Banking products like CMS/POS/Beat services to CA customer. Job Requirement- MBA preferred 2-3 Years for MBAs and 3 4 years for Non MBAs. Background in order of preference o Banking o Financial Services o FMCG / Tele Communication Had managed & Sourced Business Banking customer"s

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2.0 - 3.0 years

4 - 5 Lacs

Mumbai

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About The Role Job Role- Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the Branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance Responsible For Sourcing High Value CA customer"s along with entire Family Banking relationship Penetration of Business Banking products like CMS/POS/Beat services to CA customer. Job Requirement- MBA preferred 2-3 Years for MBA and 3 4 years for Non MBAs. Background in order of preference o Banking o Financial Services o FMCG / Tele Communication Had managed & Sourced Business Banking customer"s

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2.0 - 4.0 years

4 - 5 Lacs

Mumbai

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About The Role Job Role- Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the Branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance Responsible For Sourcing High Value CA customer"s along with entire Family Banking relationship Penetration of Business Banking products like CMS/POS/Beat services to CA customer. Job Requirement- MBA preferred 2-3 Years for MBAs and 3-4 years for Non MBAs. Background in order of preference o Banking o Financial Services o FMCG / Tele Communication Had managed & Sourced Business Banking customer"s

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2.0 - 6.0 years

1 - 4 Lacs

Kota

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Role & responsibilities: Processes account opening, account maintenance & account closure related formalities as per YBL process Handles customers enquiries and instructions, whilst ensuring that the Banks delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of Accounts etc. Ensures adherence to process & documentation standards (e.g. forms/checklists, welcome calling, approvals, etc.) Ensures pro-active & sustained liaison with NOC, Product, Sales RM, etc. where required Maintains strict vigilance on the quality of forms and documentation provided Ensures timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals. Transactions: Ensures proper scrutiny of all transactional documents submitted by the customer vis--vis branch checklist to ensure all that all necessary documents are submitted by the customer. Addresses and resolves all transaction related enquiries Ensures strong monitoring of all transactions Service & Quality: Ensures that adequate records & data pertaining to customer queries and complaints is maintained & analyzed for achieving greater process efficiency Ensures daily / weekly monitoring & analyses of various data points & reports that have bearing on Customer Service & process adherence. Coordinates with relationship managers and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction. Ensuring collection of CSS forms on periodic basis and sent to NOC. Implementation of 5S, ISO 9001:2000, Six Sigma standards & meet/exceed set quality parameters conforming to the standards. Audit & Compliance: follows all process, policies as per guidelines & audit rating of the branch Ensures comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective Attends to any audit findings and resolves them immediately as applicable Others: Maintains highest levels of discipline (punctuality, attendance, grooming standards etc.) in the office Ensures timely escalation of issues that is impacting business and possible solutions to address the concerns to the DBM. Manages Local Vendors /agency relationships to ensure smooth execution of transaction • Completes Branch upkeep & maintenance and control over the cost People Management or Self-Management Responsibilities: Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year. Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training. Understands the competencies relevant to his/her role and works towards displaying as well as developing these effectively. Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks. Risk and Internal Control Responsibilities: Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager. Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.

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3.0 - 8.0 years

3 - 8 Lacs

Noida, Ghaziabad, Greater Noida

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Greetings from HDFC Bank! HDFC Bank is hiring for the job role Personal Bankers, PBTA for Gr. Noida Location in Retail Branch Banking Vertical. Interested and suitable candidates can appear in the scheduled drive for interview. Number of Vacancies- 20 Job Specification & Skills Required Generate business and cross-selling & up-selling of banking products. Managing & Increasing portfolio of existing mapped customers. Relationship Management with our valued preferred customers. Branch Ops and Audit Compliance Graduates (Any Stream) from accredited Universities Good communication skills, Influencing & interpersonal skills Good knowledge of banking products & process Proactive & focused approached Work Experience 3 - 8 years of experience in banking and sales Graduation (Any stream) Knowledge of basic banking functions. Interview Date- June 19, 2025 (Thursday) Timings 11 AM to 4 PM Mandatory docs Updated CV/Resume Venue- HDFC Bank,C1, Alfa Marg, Alpha-I Commercial Belt, Block E, Alpha I, Gr. Noida (UP) Profile- Retail Branch Banking(RBB)

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3.0 - 8.0 years

4 - 8 Lacs

Rajahmundry

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Job Purpose To facilitate acquisition of new current account customers in the branch Ensure Activation and value build-up in newly acquired current account customer portfolio / value enhancement from portfolio of customers assigned. Higher customer wallet share of float and focus on cross-sell of business need products & personal banking and investment products to portfolio customers.

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1.0 - 6.0 years

2 - 3 Lacs

Pune, Surat, Mumbai (All Areas)

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Role & responsibilities Achieve and Exceed targets set for Number and Value of Gold Loans Primary contact for gold loan customers- pitching product to them, explain all details about product, collect required documents. Coordinate with Branch team ADO, BM, CRM, CCR, CROs, LOs and external members - BCs, DSAs leads etc. Resolve all field level queries of customer related to Gold Loan and manage regular collections. Daily/ Weekly /Monthly achievement of the targets set for gold loan, both in volume and value terms as established for the branch Call/ visit eligible customers, pitch them about product and collect leads Do Out bound promotional activities for Gold Loan lead generation Coordination with feet on streets, DSAs and BC points Preferred candidate profile Fresher, 1 years of Experience in any Asset product preferably Gold loan or 1.5 year experience within Ujjivan Interested candidates can share resume on mahesh.dolare@ujjivan.com \ omkar.sapkal@ujivan.com / - 8855042842

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6.0 - 11.0 years

8 - 11 Lacs

Ahmedabad, Rajkot, Surat

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Role Description Supervision of day to day branch operations and also sale of Bank's products to existing and new customers of the Bank. Qualifications Professionally qualified/Post Graduate/Graduate - preferably with JAIIB/CAIIB Responsibilities Sales of the Banks product and services and achievement of individual/branch business targets. Develop and nurture relationship with existing customers, to generate new business from them. Originate and acquire new leads from existing customers and other sources, to convert into business for the branch, by means of marketing calls and customer visits. Cross selling of third party products like insurance, to existing customers. Lead generation for Current and Savings Accounts- CASA to new customers and increase of balance with existing customers. Lead generation for various loan products like housing loan, Jewel loan, vehicle loan, personal loan etc. Responsible for timely processing of bank transactions like Account Opening, fund transfer, cheques etc. Reconciliation of branch accounts. Ensuring timely resolution of customer queries and improving customer relationship through good service. Efficiently handling all branch operation related tasks. Follow up and monitoring of advances, including recovery / legal action. Compliance to the banks rules, internal guidelines, systems and procedures. Monitor the internal control of the Branch, so as to ensure a healthy overall outlook of the Branch/Bank. Effectively and efficiently handling any assignment given by the Management from time to time. Effectively manage the team and guide the sub-ordinates to achieve their individual targets. Desired Skills Prior Experience in branch banking is mandatory. Basic Knowledge in financial statement analysis, balance sheet and profit and loss accounts for proper sourcing of advances. Conceptual understanding of risk and risk mitigation strategies for internal control of the Branch. Regularly updating the banks polices /changes in the policies for proper implementation of systems and procedures. Strong communication (both oral and written) and negotiation skills. Good team management skills to ensure smooth operations of branches without any disputes. Analysis of customer requirements for proper selling of bank products.

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Exploring Branch Banking Jobs in India

Branch banking jobs in India offer a wide range of opportunities for job seekers in the financial sector. With the growth of the banking industry in the country, there is a constant demand for skilled professionals to work in branch operations, customer service, sales, and more. If you are considering a career in branch banking, here is an overview of the job market in India to help you navigate your job search.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Hyderabad

These cities are known for their thriving banking sectors and offer numerous job opportunities for branch banking professionals.

Average Salary Range

The average salary range for branch banking professionals in India varies based on experience and location. Entry-level positions such as Customer Service Representatives or Relationship Managers can expect to earn between INR 3-5 lakhs per annum, while experienced Branch Managers or Regional Heads can earn upwards of INR 10-15 lakhs per annum.

Career Path

In branch banking, a typical career path may include roles such as Customer Service Representative, Relationship Manager, Assistant Branch Manager, Branch Manager, and Regional Head. Advancement in this field often depends on performance, experience, and additional qualifications such as an MBA or certifications in banking.

Related Skills

In addition to knowledge of banking operations and customer service, branch banking professionals are often expected to have skills in sales, relationship management, financial analysis, and compliance. Strong communication skills, problem-solving abilities, and a customer-centric approach are also highly valued in this field.

Interview Questions

  • What do you understand by KYC? Explain its importance in branch banking. (basic)
  • How do you handle irate customers in a branch setting? Can you give an example? (medium)
  • What are some common banking products and services offered to customers at a branch? (basic)
  • How do you stay updated with changes in banking regulations and policies? (medium)
  • Can you explain the process of opening a new account for a customer? (basic)
  • How do you ensure compliance with banking regulations in your daily operations? (medium)
  • What strategies would you implement to increase branch profitability? (advanced)
  • How do you manage a team of branch employees to achieve sales targets? (medium)
  • Describe a time when you had to resolve a complex customer issue. How did you handle it? (medium)
  • How do you prioritize tasks in a fast-paced branch environment? (basic)
  • Explain the importance of cross-selling in branch banking. (basic)
  • How do you handle confidential customer information in a branch setting? (basic)
  • Can you discuss a time when you had to deal with a fraudulent activity at the branch? How did you handle it? (medium)
  • What steps would you take to improve customer satisfaction levels at your branch? (medium)
  • How do you ensure that all branch employees are trained and up-to-date with product knowledge? (medium)
  • Describe a time when you had to meet strict sales targets. How did you achieve them? (medium)
  • How do you handle conflicts within a team of branch employees? (medium)
  • What are the key metrics you would use to measure the performance of a branch? (advanced)
  • Can you explain the process of loan approval in a branch banking setting? (medium)
  • How do you handle customer complaints about service quality at the branch? (medium)
  • What steps would you take to attract new customers to the branch? (medium)
  • Can you discuss a time when you had to implement a new process or procedure at the branch? (medium)
  • How do you ensure that all branch transactions are accurate and error-free? (basic)
  • Describe a time when you had to deal with a difficult colleague at the branch. How did you handle the situation? (medium)

Closing Remark

As you explore job opportunities in branch banking in India, remember to showcase your skills, experience, and passion for the industry during interviews. By preparing thoroughly and applying confidently, you can set yourself on a path to a successful career in branch banking. Good luck with your job search!

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