BPO Business Support Senior Specialist

Ensure that month end reporting is on time and accurate, analysing results and trends
Assisting in database design and maintenanceReport development and creation (Power Bi)Production of standard reports to schedule (daily, weekly, monthly)OneDesk ManagementOneERP Firefighter (timesheets, related tickets)OneDesk ticket response and managementOneERP time entry support for the businessCommunication to any UK employee with missing time, coordinating feedback and support quick resolutionEnsure that month end timesheet targets are met on time, to enable business to identify and convey results and trendsManage data quality, perform darta quality spot checksUndertake data extraction, transformation and uploads as requiredEnsure that month end timesheet targets are met on time, to enable business to identify and convey results and trendsCommunication to any UK employee with missing time, coordinating feedback and support quick resolutionDeveloping and implementing data collection systems and other strategies that optimize statistical efficiency and data qualityFiltering and cleaning data by reviewing reports, and performance indicators to locate and correct code problemsAccount Payable QueriesManages Overtime processing for UK businessUser Set-upContractor and Partner set up and administrationPromote efficient business processesHighlight process improvements to reduce the challenge of timesheet management for the UK