Boutique Operation Specialist

Job Description

Job Job TitleBoutique Operation Specialist Job CategoryJewellery-SMR Company NameTitan We are currently seeking a highly skilled and motivated Boutique Operation Specialist to join our team at Titan. As a Boutique Operation Specialist, you will play a crucial role in ensuring the smooth and efficient operation of our boutique. Responsibilities: - Oversee the day-to-day operations of the boutique, ensuring that all processes and procedures are followed accurately and efficiently. - Provide exceptional customer service to all clients, addressing their inquiries and concerns in a professional and timely manner. - Manage inventory levels, ensuring that stock is replenished as needed and conducting regular audits to maintain accuracy. - Collaborate with the sales team to optimize sales performance and achieve targets. - Train and mentor boutique staff, providing guidance and support to enhance their skills and knowledge. - Monitor and analyze boutique performance metrics, identifying areas for improvement and implementing strategies to drive growth. - Maintain a clean and organized boutique environment, ensuring that visual merchandising standards are met at all times. - Stay up-to-date with industry trends and competitor activities, making recommendations to enhance the boutique's competitiveness. : - Proven experience in boutique operations or a similar role within the jewellery industry. - Strong knowledge of jewellery products, materials, and trends. - Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members. - Exceptional organizational and multitasking abilities, with a keen eye for detail. - Proficient in using inventory management systems and point-of-sale software. - Ability to work in a fast-paced environment and adapt to changing priorities. - A passion for delivering exceptional customer service and exceeding client expectations. - Flexibility to work evenings, weekends, and holidays as required. If you are a dedicated and results-driven individual with a passion for the jewellery industry, we would love to hear from you. Join our team at Titan and contribute to the success of our boutique as a Boutique Operation Specialist. Apply now!